Russell Burn

Russell Burn

Area Manager @ Flip Out UK

About

I have Managed locations for over 2 decades now however the the one that has given me the most development is the Adventure Park which I managed for the last 10 Years, since it opened and have put my heart and soul into the place to make it what it is today, Writing and Reviewing Risk Assessments, making procedures and Operational decisions to financial improve the business and development the customers Experience while doing so. its become a thriving children’s entertainment venue where we sell out 3 months in advance with parties. And have been doing days of up to 900 bouncers plus a buzzing cafe full of parents. We have hit over 1100 reviews on google and are holding a 4.5 rating, something to be pround of with such a young team. Area managing adds an extra challenge, making sure parks are hitting their audit goals, following procedures, and helping maintain equipment. I am challenge driven, A leader that pushes a team to thrive, to achieve goals they never thought possible. to achieve new Adventures. The Way I run teams is through providing a positive experience to the customers, from the minute they walk in, throughout their activity or eating their meals. Whatever they are doing. It’s all about providing a positive mindset. As a Manager I get involved with the team and have a very hands on approach to leading, I believe if I Won’t do it, how can I expect them to. Work as a strong, efficient unit to get results, develop the individual and they will reward you. Looking back to my University days I trained to become an Outdoor Instructor and learned to get the best out of each and every individual in varied circumstances, testing their mental strength. I spent 3 years coaching myself and learning leadership skills to bring the best out in people no matter what the circumstances.  I pride myself in communication to push businesses forward or to develop individuals. Been a manager that is present means a lot to a team and it shows in their work, and in the pride of a team as a whole. we

Country

United Kingdom

City

York

Industry

Health, Wellness & Fitness

Skill

Staff Training, Maintenance Management, Maintenance and Repair, Preventive Maintenance, Operations Administration, Written Communication, Organization Skills, Computer Literacy, Operations, People Development, Management, Social Media, Marketing, Employment Training, Sales, Leadership, DM, Project Plans, Equipment Maintenance, Customer-Focused Service

Experience

Flip Out UK

Area Manager

Flip Out UK

LinkedIn
2024-10 - Present · 2 yrs

Operations and Procedures Management

Flip Out UK

Park Manager

Flip Out UK

LinkedIn
2016-4 - Present · 10 yrs 6 mos

York, England, United Kingdom

Management of site, Developing and reviewing Operations and Procedures. Creating the best experience for the customer. Team and Staff development lead, emphasising on thorough training to create a team that can face any problems.

The Ye Old Sun Inn

Bar Manager

The Ye Old Sun Inn

2005-6 - 2016-4 · 10 yrs 11 mos

Colton york

Managing a busy award winning bar, providing A* Customer Experience to Diners and Drinkers

West Yorkshire Police

Digital Mapping Technician

West Yorkshire Police

LinkedIn
2004-7 - 2005-6 · 1 yr

Wakefield, England, United Kingdom

designing a creating digital maps or aerial photographs with routes plotted on to present to courts to prove if time allowed for a crime to take place in the steps that have been given to them by the defence lawyers.

Education

University of Lancashire

University of Lancashire

LinkedIn

Human Resources Management/Personnel Administration, General

2001-9 - 2004-6 · 2 yrs 10 mos
WSET

WSET

LinkedIn

Level 1 in Wine

2013-6 - 2013-6 · 1 mo

Russell Burn's Contact Information

Email

******@***.com

Phone

(**) *** ****

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