Rupika Singh

- Owned end-to-end solution strategy for Razorpay products, aligning product capabilities with merchant needs through deep cross-functional collaboration with product, sales, engineering, and key clients. -Acted as the strategic voice of the customer, influencing senior stakeholders internally and externally, ensuring transparent communication, resolving roadblocks, and steering solution direction to maximise business value. -Delivered executive level presentations and demos for C-suite leaders, identified product enhancement opportunities, and recommended tailored solutions based on market insights and client requirements. -Led solution consulting and market research across E-commerce, Agritech, Insurance, lending , OTT, Travel, Logistics, BC players, B2B, Gaming etc uncovering new opportunities and contributing to the product roadmap.

-Led business growth for key digital banking products—UPI, BAPA, Payment Gateway, and Payouts—across large enterprises, fintechs, NBFCs,BFSI and high-growth digital-first companies, driving adoption, efficiency, and scale. -Owned the end-to-end client lifecycle, including solution design, commercial strategy, integration management, and revenue delivery, ensuring seamless execution for high-value strategic accounts. -Managed and scaled a large UPI portfolio, improving product performance and driving expansion for marquee clients -Built and nurtured strategic partnerships and enabled TPAP sponsorships for leading fintech players influencing senior stakeholders and strengthening compliance, product readiness, and GTM strategy.

-Led end-to-end strategy and execution for key UPI & RuPay initiatives—UPI Collect/Intent, Autopay, UDIR, Interoperability, PPI-on-UPI, and Tokenization—driving product readiness, compliance, and ecosystem-scale delivery. -Managed 80% of the UPI business, overseeing a monthly portfolio across top TPAPs including PhonePe, Google Pay, Amazon Pay, WhatsApp Pay, CRED, and MiPay. -Delivered first-in-industry launches, enabling Amazon Pay and CRED’s UPI-on-PPI, and driving tokenization and UDIR go-lives for PhonePe and Amazon Pay—setting benchmarks in speed, compliance, and execution excellence. -Worked closely with CXOs and senior leadership of major TPAPs to shape product strategy, unlock new growth opportunities, and ensure full RBI compliance, strengthening long-term partnerships and innovation.

-Managed a high-value portfolio of 50+ corporates, driving adoption of Payouts API, UPI, IMPS/NEFT/RTGS (₹1,000 Cr GMV) and BBPS, AEPS, DMT, and merchant acquisition products. -Delivered steady revenue and portfolio growth by closing strategic deals across diverse sectors and ensuring consistent MoM performance across all digital banking products. -Led digital ecosystem expansion for clients by building cross-sell strategies and guiding them towards scalable, integrated digital banking solutions. -Partnered with CXOs and senior leaders, while orchestrating seamless cross-functional collaboration with risk, compliance, operations, and product teams to enable frictionless delivery and client success.

-Led growth across AEPS, Aadhaar Pay, DMT, mPOS, BBPS, IRCTC integrations, and biometric payment solutions, consistently delivering and exceeding business targets. -Managed and expanded a high-value portfolio of 10 corporates, driving ₹400–500 Cr/month in acquiring volumes through strategic acquisitions and strong organic growth. -Drove cross-functional collaboration with product, operations, risk, and tech teams to shape product feasibility, improve delivery, and build scalable payment solutions. -Enabled multi-channel business expansion, accelerating adoption of digital payment products and deepening client engagement across diverse segments.

-Led concept selling and territory expansion strategy, unlocking new markets and driving consistent business growth. -Supervised and trained sales teams, improving productivity, pipeline quality, and overall performance. -Drove lead generation and multi-market business development, accelerating customer acquisition and revenue outcomes. -Managed marketing and fundraising sessions while overseeing annual business volumes and operational execution.