Rupesh Rao
Global Head of Professional Services @ Exotel
About
Overall 25 years of experience in the software industry across different geographies (US, EMEA and APAC) in large organisations as well as fast growing startups, in all the cross-functional roles (GTM, CS, Product, Engineering and Support) across the customer lifecycle. With over five years as Founder & CEO of CogniSaaS, built a product to transform customer onboarding and implementation processes in enterprise software companies to enable customer success. Previously, I was a Customer Success leader for several years in multiple enterprise software companies where I had setup and scaled Customer Success function including process, tools and teams.
India
Bengaluru
Information Technology & Services
Product Management, Telecommunications, Strategy, Account Management, Business Strategy, CRM, Business Development, Mobile Devices, Business Planning, Management, Marketing Strategy, Business Analysis, New Business Development, Global Business Development, Cloud Computing, Mobile Applications, International Sales, Key Account Management, Channel Partners, Change Management
Experience
Global Head of Professional Services
Exotel
Bangalore Urban, Karnataka, India
Founder & CEO
CogniSaaS
Bengaluru Area, India
Chief Customer Officer
Cropin
Bengaluru Area, India
Head of Customer Success
RazorThink
Bengaluru Area, India
Client Partner, IT and Telecom Practice
MarketsandMarkets™
Pune Area, India
Client Director, EMEA
Vistex
London, United Kingdom
Strategic Account Manager
Syniverse
London, United Kingdom
Sales, Account Management, Pre-Sales & Project Management
Creativity Software (an SS8 company)
London, United Kingdom
Project Lead
Cisco
Bengaluru Area, India
Senior Software Design Engineer in Test
Microsoft
Education
Cranfield School of Management
Texas Tech University
National Institute of Technology Warangal
National Institute of Technology Warangal
National Institute of Technology Warangal
Rupesh Rao's Contact Information
Phone
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