Rupesh Pandey

Technical Manager @ Callaway Digital Technologies

About

Leverage 15+ years of experience—including 10 years of team management—spanning through different roles in IT infrastructure setup and management, communication and network management, system operations, disaster recover, information security and compliance implementation , application development and product lifecycle management in B2C / B2B business environment. Combine technical expertise with strong business acumen and operational understanding; ensure all technical development and roadmap align with corporate goals. Managed large-scale IT projects, ERP implementation (SAP IS Retail & Omnichannel POS), Networks and infrastructure setup and management from initial planning and development to implementation and enhancements, Merger and Divestiture of IT infrastructure and application. Thorough understanding of Retail business systems and processes in store, on the sales floor, backroom processing, planning, buying, supply chain and logistics, inventory management and customer facing selling systems. Built technological solution for integrated payment interface credit card, Debit card, UPI, wallet and internal customer level ledger balances through in-house and third-party system integration, real time inventory update for order fulfilment, GST e-invoice & TCS , TDS collection for direct tax compliance.

Country

India

City

Hyderabad

Industry

Information Technology & Services

Skill

IT Operations, Network Administration, Vendor Management, Information Technology, System Architecture, Inventory Management, Integration, Software Project Management, Windows, VMware, Cisco Technologies, Point of Sale (POS) Systems, Business Relationship Management, Technical Consultation, IT Service Delivery, Application Lifecycle Management, Agile Methodologies, Agile Web Development, Agile Application Development, Agile & Waterfall Methodologies

Experience

Technical Manager

Callaway Digital Technologies

2022-7 - Present · 4 yrs 3 mos

Hyderabad, Telangana, India

Technical Architect-Omnichannel

Estuate, Inc.

2021-9 - 2022-7 · 11 mos

India

Senior Manager-I

Flipkart Wholesale

2021-1 - 2021-9 · 9 mos

India

Point of Sale | Omnichannel integration | Product Management

Sr. Manager

Walmart India

2018-6 - 2021-9 · 3 yrs 4 mos

Gurgaon

Wal-Mart India Pvt. Ltd. Sr. Manager-ISD. (Product Lead -POS) Leading the POS application implementation as part of Project GenNxt - Tech stack modernization effort. SAP Omnichannel POS by GK and SAP integration for standard inbound and outbound interface integration. Technical Design, Custom Interface developments and Third party integrations. Planning and execution of Systems cutover and Migration for individual stores. Technical lead for real time e-invoice generation across the platform ( POS, e-commerce and SAP)

Manager ISD

Walmart India

2013-4 - 2018-6 · 5 yrs 3 mos

Gurgaon, India

Manager ISD ( Store Systems) IT service management, service desk operations and rapid response projects related to Business Application for India Business. Development and enhancement in Retail technology systems including Toshiba POS. Technical lead to implement GST tax regime changes in Store systems including the POS application. Application lifecycle management, Planning and execution of overnight release of system across the chain.

Assistant Manager - ISD

Walmart India

2009-5 - 2013-3 · 3 yrs 11 mos

Gurgaon, India

Assistant manager ISD Manage ISD field support operations for Retail stores, Cash n Carry and Distribution Centre with an outsourced team of technical support Engineers. Store technology application support for Wal-Mart legacy systems POS, On the sales floor apps and Store backroom application. Support the new store planning team with system setup and preparation for grand opening.

Sr. Executive

Bharti Retail Limited (Easyday)

2008-2 - 2009-4 · 1 yr 3 mos

Gurgaon, India

Sr. Support coordinator - ISD responsible for IT service management (IT Infrastructure & Business Application ) Part of the core team for system integration for Easyday on walmart legacy system platform Setup of IT systems at initial set of Easyday supermarket chain.

Sr. Executive

Home Solutios Retail India Limited

2006-11 - 2008-2 · 1 yr 4 mos

Noida

Worked with Home Solution Retail India Limited as Sr. Executive-IT at their largest retail store Home Town Noida, was a part of pre opening team done all the IT-infrastructures and application rollout of the first largest store of Home Town Format.