Rula Rasekh
Customer Retention Specialist @ Palestine Telecommunications Company - Paltel
About
With the passion for harnessing the power of data analytics and AI to create impactful experiences, I am a dedicated digital marketer with a robust foundation in e-commerce and a versatile background in both the fashion retail and telecommunication sectors. Holding a Master’s degree in Global Digital Marketing and working as a Brand management specialist, I have honed my skills in content creation, social media marketing, data analytics and SEO. My experience has equipped me with the ability to develop data-driven strategies that optimize conversion rates and elevate brand presence in the digital sphere. Collaboration is at the core of my work ethic; I thrive as a team player who values the collective effort to achieve exceptional results. I understand that in today’s fast-paced digital era, delivering an outstanding customer experience is key to business success. I am excited about the opportunity to leverage my expertise to drive growth and innovation in a dynamic environment.
Jordan
Amman
Marketing & Advertising
Advertising, Instagram, Communication, Online Moderation, Social Media, Marketing Campaigns, YouTube, Media Marketing, Customer Relationship Management (CRM), Social media and Content Marketing , Two- way communication, Influencer Marketing, Email Marketing, Customer Satisfaction, Search Engine Optimization (SEO), Social Media Marketing, Content Marketing, Pay Per Click (PPC), Creative thinking, Web Analytics
Experience

Customer Retention Specialist
Palestine
-Developed effective and highly responsive CRM plan -Managed customer churn and promoted effective reward and compensation plans -Increased monthly retention rate by 18% by the end of quarter two of the retention program
Education
Rula Rasekh's Contact Information
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