Rula Rasekh

Rula Rasekh

Customer Retention Specialist @ Palestine Telecommunications Company - Paltel

About

With the passion for harnessing the power of data analytics and AI to create impactful experiences, I am a dedicated digital marketer with a robust foundation in e-commerce and a versatile background in both the fashion retail and telecommunication sectors. Holding a Master’s degree in Global Digital Marketing and working as a Brand management specialist, I have honed my skills in content creation, social media marketing, data analytics and SEO. My experience has equipped me with the ability to develop data-driven strategies that optimize conversion rates and elevate brand presence in the digital sphere. Collaboration is at the core of my work ethic; I thrive as a team player who values the collective effort to achieve exceptional results. I understand that in today’s fast-paced digital era, delivering an outstanding customer experience is key to business success. I am excited about the opportunity to leverage my expertise to drive growth and innovation in a dynamic environment.

Country

Jordan

City

Amman

Industry

Marketing & Advertising

Skill

Advertising, Instagram, Communication, Online Moderation, Social Media, Marketing Campaigns, YouTube, Media Marketing, Customer Relationship Management (CRM), Social media and Content Marketing , Two- way communication, Influencer Marketing, Email Marketing, Customer Satisfaction, Search Engine Optimization (SEO), Social Media Marketing, Content Marketing, Pay Per Click (PPC), Creative thinking, Web Analytics

Experience

Palestine Telecommunications Company - Paltel

Customer Retention Specialist

Palestine Telecommunications Company - Paltel

LinkedIn
2012-5 - 2014-5 · 2 yrs 1 mo

Palestine

-Developed effective and highly responsive CRM plan -Managed customer churn and promoted effective reward and compensation plans -Increased monthly retention rate by 18% by the end of quarter two of the retention program

Education

University of Essex

University of Essex

LinkedIn

Global Digital Marketing

2021-4 - 2023-6 · 2 yrs 3 mos

Gained relevant knowledge and skills in areas such as strategic online marketing management, data analytics and service marketing by deepening my understanding of consumer behavior in the digital age.

The American University in Cairo

The American University in Cairo

LinkedIn

Business Administration and Management, General

2008-5 - 2012-5 · 4 yrs 1 mo

Rula Rasekh's Contact Information

Email

******@***.com

Phone

(**) *** ****

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