Ruiyun (Vivien) Zhang

• Updated operations data, manipulated existing data files, and completed predetermined analytics to support maintenance/procurement decisions • Attended daily manufacturing data review meetings and presented about drug growth and pertinent measurements to monitor completion and ensure the target outcome • Extracted data from PRIMR system and generated data reports, dashboards, and visuals per Quality Control requests • Analyzed trends and variances, deduced performance drivers/bottlenecks, and optimized processes for timely delivery • Performed scenario and sensitivity analysis of equipment shutdowns/upgrades to guide PMs for client communications and risk management plans

• Completed tax returns for 30+ households/small businesses from client interviews to form preparation/submission • Shadowed manager meetings with small business owners and supported tax advice

• Processed payments by verifying documents and reviews, preparing checks/ACH for approval, and entering journals • Assisted in month-end and year-end closing activities in expense accruals, AP reconciliations, and expense analysis • Compiled and analyzed event-based expense reports from 30+ local representatives to support quarterly budgets