Rui Prasatya
Trainer II @ Concentrix
About
Experienced Quality Assurance Specialist with a demonstrated history of working in the outsourcing/offshoring industry. Skilled in Microsoft Word, Sales, Event Management, Administration, and Marketing. Strong quality assurance professional with a Bachelor of Arts focused in Mass Communication from Curtin University.
Malaysia
Greater Kuala Lumpur
Outsourcing/Offshoring
Written Communication, Multitasking, Customer Relationship Management (CRM), Customer Engagement, Cross-Selling, Critical Thinking, Root Cause Analysis, Systems Analysis, Business Planning, Hybrid Cloud, Skill Development, Identifying New Opportunities, Reporting, Relationship Development, Strategic Planning, Customer Satisfaction, Customer Journeys, Customer Success, Team Management, Strategic Initiatives
Experience
Trainer II
Concentrix
Training & Quality Assurance Lead
Webhelp
Quality Assurance
Webhelp
Kuala Lumpur, Malaysia
Virtual Sales Development Representative
Webhelp
Kuala Lumpur, Malaysia
Handle Google Cloud Platform Project Duties: 1. Front line customer-facing role responsible as first touch of customer under Google Cloud Platform team 2. Using the knowledge of Cloud Computing to help customer as the beginning of transition to cloud environment 3. Calling both cold and warm lead, focusing on Australia and New Zealand market 4. Qualified customer based on Budget, Authority, Need and Time frame
Sales Development Representative
SalesPond
Greater Jakarta Area, Indonesia
English Private Tutor
Freelance
Shah Alam, Malaysia / Jakarta, Indonesia
Teaches variety levels of English to children ages 8 – 12 Help improve English fluency in written and oral weekly
Sales Marketing Field Representative
Jetmark
Greater Jakarta Area, Indonesia
Sales Executive
Stox Trading International Sdn Bhd
Kepong, Malaysia
Online E-Commerce Automotive trading
Intern
Gardner & Wife Theatre
Bangsar, Malaysia
Event Marketing Admin Data Management
Sales Executive
Lococall
Baltimore, Maryland Area
Education
Curtin University
Mass Communication
Limkokwing University of Creative Technology
Mass Communication/Media Studies
Rui Prasatya's Contact Information
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