walter ruday

Strategically lead the project management team that is spread throughout the United States and UK. Train, coach and mentor staff project managers to perform to their full potential. Key Achievements: ★ Engage cross-functional teams to understand, develop and approve processes that support the feasibility of products and go-to-market strategies. Improve the on-time and on-budget success of launches by 15 to 25% on average. ★ Organize and champion the development of a PMO structure and framework for project management processes across a global team. Achieve adoption rates of PM best practices and processes of 95% on average. ★ Lead the identification and centralization of a project management, workflow and time tracking system that is utilized by project management and other cross-functional teams.

As an IT Account Manager, I led on-shore and off-shore Project Management teams. I was responsible for taking ownership for, and managing, multiple projects across the agencies biggest client, acting as the main point of contact alongside managing a variety of projects through their life cycle from briefing the multi-functional technology teams and delivered trainings regarding process development. Competently managing and leading cross-functional teams across a range of high-complexity technical projects; I gathered requirements for technical oriented projects and delivered solutions to healthcare professionals, patients and customer’s needs. Among my achievements in this role include displaying digital solutions team’s capabilities and technical aptitude to the clients and constantly updating them about new products thereby increasing new project growth by 50%. In addition, I contributed to elevating the Net Promoter score for the Information Technology department by more than 700% in 2013.

As the Group Director, I developed patient and professional-based programs. I spearheaded project management with regard to digital marketing projects across 12+ pharmaceutical brands, led the project teams in support of the client’s strategic objectives, participated in staff augmentation and hired various roles throughout the agency from Project Management, Strategy, User Experience, and Designed and developed strategy that covered initiatives, focused on increased customer growth. Furthermore, I looked after digital scope of work contracts and estimates and ensured flawless delivery of projects to the client. Selected highlights of this role include: ★Gained success in acquiring 40% new business from new and existing client’s year over year through new business and digital capabilities pitches. ★ Achieved adoption rates of PM best practices and processes of 95% on average. ★ Accelerated the process of project execution from a mere 30% of the work as digital projects to executing 70% digital projects with its healthcare clients.

Completed contract assignments with Nelnet and Allstate Financial Workplace Division. Directed business analysis and project initiatives for the updating of online truth and lending disclosures for student loan borrowers. Collaborated with attorneys, developers, accountants, and senior managers to ensure that requirements were documented and goals were met. Supported the gathering of requirements and the completion of assigned defect tickets. Conducted JAD sessions to solicit and identify project objectives. Utilized the Agile methodology to monitor and track the project life cycle. Key Achievements: ★ Identified as the project lead for implementing project management process change using SCRUM. ★ Recognized for outstanding performance and demonstrating expert skills in gathering business requirements and producing functional specifications.

Succeeded in a client facing role to identify and meet needs of customer software integrations. Gathered requirements on customized software platform tools and served as the software platform knowledge expert for clients. Led client training sessions and oversaw customization deliverables and new product requests. Key Achievements: ★ Launched numerous enterprise level software implementations which resulted in generating several million dollars in revenue. ★ Proposed product upgrades and recommendations for enhancements to gain efficiency and improve user experience for future upgrades to large scale software packages. ★ Collaborated with Project Management to develop best practices for software development life cycle which included gathering requirements, information architecture, database and software development, quality assurance, and deployment.

Supervised the activities of agency-wide digital projects. Reviewed the proposals created by the project team regarding the cost, timing and staffing requirements of all quoted projects. Mentored and oversaw the work of a project management team by helping to facilitate the definition, idea generation, and delivery of digital products through use of PMO and agency best practices. Key Achievements: ★ Participated in the ongoing development of new business opportunities. Followed up on qualified leads and was integral in securing an additional 1-2 accounts on average each month as well as driving incremental revenue growth with existing clients. ★ Actively led a $14 million+ book of business for the agency’s largest client. Regularly assessed the client’s portfolio and repeatedly sold upgrades and new technology. ★ Engaged internal and external teams throughout all phases of the project life cycle. Regularly met with stakeholders to review the ongoing progress of each project.

Oversaw networking and system infrastructure. Directed IT activities and managed an IT team. Served as the technical lead for developing and implementing a telecommunications network to deliver solutions; established video conferencing technology with internal/external partners. Built and maintained an informational corporate website. Generated reports/documentation with SHL solutions platform. Collaborated with facility manager to secure networking and technology logistics equipment. Key Achievements: ★ Increased revenue growth by $50K due to launching the first video conferencing center.

Activities and Societies: Involved in intramural sports programs (football, soccer, hockey)