Ruby Q Zhang

●Setting up operation for the whole office ●Organizing high level internal and external meetings and managing databases ●Arranging logistics, transport, and accommodation ●Organizing company events or conferences and cooperating community activities ●Ordering stationery and daily food for the whole office ●Dealing with correspondence, complaints, and queries to the appropriate personnel/department and media. ●Preparing letters, presentations, and monthly reports ●Supervising and monitoring the work of administrative staff, receptionist, tea ladies, and drivers ●Managing office budgets, office assets ●Liaising with staff, suppliers, and clients ●Purchasing all of the office assets and ●Implementing and maintaining procedures/office administrative systems ●Delegating tasks to junior employees ●Organizing induction programs for new employees ●Organizing cooperation communication for the whole company ●Ensuring that health and safety policies are up to date by using a range of software packages ●Attending meetings with senior management ●Composing for Company’s policies and procedures which is published from HR Dept ●Other tasks related to back-office and administrative works

●Assist to CEO as well as SLO daily duties. ●Communicates with the general staff on the CEO’s behalf and coordinates logistics with high-level meetings both internally and externally. ●Composing for Company’s policies and procedures on CEO’s behalf ●Liaised closely with the whole company departments for checking paper works approval, with government departments, investors and media and 3rd party providers (contractors, suppliers, etc.) to monitor and expedite all kinds of operation support. ●Coordinate internal resources and third parties/vendors for the flawless execution of projects ●Establish and maintain relationships with third parties/vendors ●Meet with clients to take detailed ordering briefs and clarify specific requirements of each project ●Ensure that all projects are delivered on-time, within scope and within budget

●Searched for corporate clients and presented publishing solutions to their marketing team for markets in SEA, Australia and New Zealand. ●Worked closely with the sales team to formulate the publishing solutions in terms of i) pricing offer ii) channel and iii) target audiences ●Attended to client queries & followed up for subsequent appointment and business meeting to close the sales opportunity

●Liaised closely with the accounting, legal, marketing, government department, and 3rd party providers (contractors, suppliers, etc.) to monitor and expedite all kinds of operation support. ●Served as the point person for maintenance, mailing, supplies, equipment, bills, errands, shopping and visa application for business trips. ●Composing for Company’s policies and procedures from HR Dept ●Managed contract and price negotiations with office vendors, service providers, and landlords. ●Coordinated with subsidiaries of SEA Group in other countries for worldwide tournaments and competition activities.

Work as a team with the Director and Market Access Specialist to execute approved market access plans within budget in a timely fashion, including preparation and review of all market access submission materials, including supporting Budget. Help build over time strong relationships and enhance the corporate profile with key contacts within relevant provincial and federal health organizations. Support the project team in deliverables, typically involved in around 3 projects at a time. Value proposition development. Payer negotiation and contracting workshops. 1st point of contact for clients. Project manager/Project lead. Complete/complete sections of proposals. Landscape assessments / Market Assessments.

●Monitored and updated key project schedules to facilitate the execution of the development plan set by the development director. ●Managed and budgeted the office expenses for 6 project companies on a monthly basis ●Drafted official communication documents and contracts and translated them into English language. ●Composing for Company’s policies and procedures from HR Dept ●Took responsibility for public relations related to communication with government officials. ●Works closely with the Development Team, Legal Team, Government and 3rd Party Providers (contractors, suppliers, etc.) to monitor and expedite the Development process.

●Remind all of the work, appointments & emails each day for the Investment Director ●Set up internal and external meetings, conference rooms, and conference calls ●Support to my boss and the Investment team with all relevant administrative work ●Draft contracts and documents ●Make payments and medical claims for my boss and team ●Respond to guests, deal with and negotiate with all service agencies and government representative offices ●Prepare for meetings and record meeting minutes ●Make monthly reports for office expenses ●Ensure a safe and convenient working environment ●Arrange for all business trips: make travel approval forms, book the air tickets, accommodation, hotel services, pick up at the airport, etc

Completed master modules for study topics related to business information strategies, supply chain management and operation process management. Dissertation “Project Management Approach: Can balancing project management hard skills and soft skills bring success to international company projects in Vietnam?”

Excellent internship scoring for my internship placement with Tourist Information centre of Ho Chi Minh CIty. Engaged in student volunteering activities for the 22th South East Asian Games (SEA Games), Green Summer (Government organization) and Project Vietnam (NGO)