Ruben Valenzuela Monge

Ruben Valenzuela Monge

Chief Experience Officer - CXO @ OCM Software Solutions

About

Senior executive with 18+ years of experience in global BPO & Contact Center firms, holding strategic roles in Technology, Operations, and Business Development. Known for championing Creativity, Excellence, and Respect. Expert in driving growth and spearheading implementation across multiple companies in Latin America.

Country

-

City

Peru

Industry

Computer Software

Skill

Desarrollo empresarial, Estrategias de crecimiento, Accountability, Teamwork, Business Strategy, Contact Centers, CRM, Management, Marketing, Sales Management, Team Leadership, Programming, Systems Engineering, Asterisk, VoIP, Administración y dirección de empresas, Análisis de negocio, Centros de contacto, Estrategia, Estrategia de mercadotecnia

Experience

OCM Software Solutions

Chief Experience Officer - CXO

OCM Software Solutions

LinkedIn
2024-1 - Present · 2 yrs 9 mos

Greater Madrid Metropolitan Area

OCM Software Solutions

Chief Growth Officer - CGO

OCM Software Solutions

2024-1 - 2026-2 · 2 yrs 2 mos
Be Call Group

Country Manager

Be Call Group

LinkedIn
2024-9 - 2026-2 · 1 yr 6 mos

Lima, Perú

Majorel

Commercial Director for Peru

Majorel

LinkedIn
2020-1 - 2024-1 · 4 yrs 1 mo

Lima, Perú

• Generation of new business opportunities for Latin America in coordination with the Global and Regional BID Office. • Lead the development of technical and commercial proposals with the aim of fulfiling clients requirements and solutions, evaluating costs and resources to be used. • Follow up on submitted proposals in order to close in a positive way commercial agreements. • Responsible for the implementation of strategic projects from a commercial perspective. • Manage the relationship with the global team of Majorel in strategic accounts.

Majorel

BUM - Business Unit Manager

Majorel

LinkedIn
2017-1 - 2020-5 · 3 yrs 5 mos

Provincia de Lima, Peru

• Lead, implement, and manage operations with over 800 individuals for global and regional clients. • Manage operational quality and efficiency. • Manage customer and employee experience, as well as continuous process improvement. • Lead the management committee in Peru. • Maximize profitability of the business unit. • Develop and support the service team to cultivate successor talent and maximize results.

arvato Perú

BUM - Business Unit Manager

arvato Perú

LinkedIn
2017-1 - 2020-5 · 3 yrs 5 mos

Provincia de Lima, Peru

• Lead, implement, and manage operations with over 800 employees for international and regional clients, while ensuring operational quality, efficiency, and continuous process improvement. Also, oversee the succession planning process, identifying and training potential future leaders. • Lead the local board in Peru. • Maximize profitability of the business unit.

ALN.Co Variovox

Chief Technology Officer

ALN.Co Variovox

LinkedIn
2014-12 - 2016-12 · 2 yrs 1 mo

Lima, Perú

• Head the technology department in Peru, managing four locations with over 1300 users, and also lead the software development and Business Intelligence departments in Peru and Spain. Responsible for business continuity, technology infrastructure, and driving innovation and digital transformation.

GESINTEL PERU

Gerente general

GESINTEL PERU

2010-11 - 2014-5 · 3 yrs 7 mos

Lima, Peru

• Develop and implement the necessary strategies to achieve the company's objectives in Peru. • Lead the management committee in Peru. • Direct, implement, and manage operations with over 400 individuals for local and offshore clients. • Generation of new business opportunities. • Maximize the profitability of the company.

GESINTEL PERU

Chief Technology Officer

GESINTEL PERU

2010-11 - 2014-5 · 3 yrs 7 mos

Lima, Perú

• Lead the technology department in Peru. • Manage business continuity, maximizing the operational uptime of the locations. • Manage the implementation, growth, and procurement of the sites in Peru.

Telemark Spain SL

Chief Technology Officer

Telemark Spain SL

LinkedIn
2007-3 - 2010-2 · 3 yrs

Lima, Peru; León, España; Pereira, Colombia

• Lead the technology department of the company in Spain and LatAm. • Manage the implementation and growth of the company's locations in LatAm. • Manage business continuity, maximizing the operational uptime of the locations in Spain and LatAm. • Manage the software development team in LatAm.

Education

Universidad del Pacífico (PE)

Universidad del Pacífico (PE)

LinkedIn

Business Analytics

2020 - 2022 · 2 yrs
Pontificia Universidad Católica del Perú

Pontificia Universidad Católica del Perú

LinkedIn

Machine Learning para la Industria

2020 - 2020

Preprocesamiento de datos. Modelos de Clasificación, Regresión y Ensamblados. Redes Neuronales y Deep Learning. Afinamiento y Despliegue de Modelos.

Universidad del Pacífico (PE)

Universidad del Pacífico (PE)

LinkedIn

Gestión de la Productividad en Ventas

2020 - 2020
Pontificia Universidad Católica del Perú

Pontificia Universidad Católica del Perú

LinkedIn

Informática

1991 - 1996 · 5 yrs

Ruben Valenzuela Monge's Contact Information

Email

******@***.com

Phone

(**) *** ****

Find the Right Leads
Find Verified Contact Data

Try with: Jensen Huang @ nvidia.com Click to autofill
LeadContact awards, five-star ratings, and GDPR compliance badges

What LeadContact does well

Find verified emails, phone numbers, and decision-makers with 98% accuracy.

Find Leads

Find Leads

Find the right people by company, role, industry, location, and more.

925M+ professional profiles

Find Leads
Find Emails

Find Emails

Access verified email addresses for your target contacts.

657M+ emails

Find Emails
Find Phone Numbers

Find Phone Numbers

Get cross-validated phone data from multiple top sources.

239M+ phone numbers

Find Phone Numbers

More Accurate. Lower Cost.

Find contact data in 1 tool with 98% accuracy

LeadContact integrates leading enrichment tools to deliver more accurate contact data—without paying for each one.

LeadContact Logo
Competitor Tools

All these = $289 per month

Great conversations start with the right contact.

It’s time to find yours.