Roxanne R.

Sort stock from shipments, manage inventory. Verify product dates to prevent expiration of products before sale. Trouble-shoot issues with grocery managers.

Assisted the chief administrator of Facebook page with maintenance of social media by researching events and news for the local area. Answered questions from customers promptly, Communicated with base organizations when necessary. Directed users to German or American organizations as needed.

Negotiate pricing for spirit wear apparel and accessories for high school athletics. Coordinate with other club board members on designs and concepts for all products. Recruit and schedule volunteers, serve customers during events for sales of products. Design advertisements for social media and print mediums. Photograph and maintain social media for upcoming events. Use Facebook, iMac, MS Word, Excel, PowerPoint.

Coordinate, program and maintain all aspects company’s Nortel telephone switch, telecommunication and video conferencing systems and support facility needs. Conduct training for new employees on phone system. Maintain call center. Negotiate purchasing contracts for office equipment and maintenance contracts, office furniture and supplies. Use MS Word, Excel, PowerPoint, Access, Nortel Phone System.

Process catalog orders from customers, served as back-up for receptionist and answer phones and assist or screen visitors. Purchase office supplies for departments and supply departments with special requests. Back-up mail-room coordinator with bulk mailings, process packages and express mail. Assist the department manager annually with special events and arrange company travel. Use MS Word, Excel, PowerPoint, manual file systems, fax machine and photo copier.

Reconcile all City tax collections and other revenues to the general ledger; develop and administer City business license codes and assessment rolls, supervise the administration and billing of parking and noise ordinance violations, arrange payment schedules, initiate collection proceedings on delinquent accounts; prepare documentation for legal action in court cases; reconcile subsidiary accounts to the general ledger, review deposits for statutory and procedural compliance; develop spreadsheets and data bases for account reconciliations and mass mailings, furnish information to attorneys, mortgage holders, taxpayers and the general public, audit petty cash funds, supervise and train subordinate accounting staff.

Assist the Deputy Tax Collector/Collections Supervisor with daily cash receipt transactions, balance daily deposit, complete journal entries, process billings for accounts receivables, assist citizens with questions and problems. Fulfill supervisor’s responsibilities in her absence. Work independently and correspond with local businesses concerning license applications and past due license taxes. Wrote procedures manual for the Collections Division and an additional section for the City business license ordinance.

Process business new license applications, track delinquent licenses, maintain current database of local businesses. Process parking ticket records and bill delinquent accounts, collect assessments and miscellaneous cash receipts. Attend small claims court for the City.

Organize and process bulk mailings, process new student leads, prepare new class materials. Fill in for Mailroom Director which involved supervision of part-time student assistants. Type and file records, maintained database system.