ROXANE RICHARD

Product innovation direction and operational excellence for all digital services 🎯 Methodological Innovation & Strategic Leadership Revolutionary framework redesign: Product lifecycle design and deployment adopted by 100% of cross-functional teams Proprietary AI solutions: Creation and integration of 3 AI tools into business processes (US Maestro, FAQ Genius, Prompt Library) Collaborative design at scale: +40 strategic interviews coordination (Legal, Risk, Compliance, Tech, UX) for optimal design 📈 Operational Excellence & Business Performance Exceptional compliance optimization: 68% reduction in compliance project delays (19→6 projects in 3 months) Regulatory efficiency: Accelerated closure of +50 critical ongoing regulatory files Daily cross-functional coordination: Permanent strategic alignment of Product, IT, Risk, Legal teams 🔧 Organizational Impact & Transformation Significant time-to-market acceleration with reduced inter-team friction Enhanced compliance and proactive regulatory risk mitigation Common language created for process standardization and improved collaboration

Strategic payments direction and digital banking customer space transformation 🎯 Digital Transformation & Architecture Critical architecture migration: Complete payment system redesign orchestration (transfers, direct debits, SEPA mandates) Unified Design System: Creation and deployment for user interface harmonization and experience consistency Banking client modernization: Complete customer space transformation with optimized digital experience focus 📈 Operational Leadership & Innovation Multi-squad coordination: Multiple team direction via PI Planning and proactive dependency management Data-driven management: Real-time KPI implementation for continuous product evolution optimization Strategic preparation: Instant Payment architecture in anticipation of European regulations 🔧 Performance & User Impact Significant user friction reduction with measurable customer journey improvement Modernized experience and optimized interface for enhanced customer engagement Optimized technical performance with demonstrated speed and reliability gains

🎯 Consulting Expertise & Business Development Septeo Event Storming: Strategic workshop facilitation for MVP definition of contract lifecycle management product (drafting, templates, clauses, approvals, electronic signature) Specialized technical recruitment: Creation and facilitation of innovative Product Owner evaluation processes with optimized technical tests (oral + concrete product cases) Premium client missions: BPCE and AXA support on major digital transformations with cross-functional team management 📈 Methodological Innovation & Impact Revolutionary evaluation processes: Technical tests without time-consuming preparation + concrete client cases with structured presentation Recruitment quality improvement: Significant reduction of selection bias and candidate experience optimization Regulated sectors expertise: Banking and Insurance with deep understanding of business challenges and regulatory constraints 🔧 Operational Excellence & Transformation Expert team facilitation: Workshop facilitation, technical interview feedback and product team support Advanced agile methodologies: Animation techniques, IT transformation and complex stakeholder management Demonstrated client ROI: Significant HR process improvement and client product teams skill development

🎯 Leadership at Scale & Strategic Vision Multi-squad management: Simultaneous direction of 7 product teams in agile methodology with cross-functional coordination Critical migration: 700,000 business client migration orchestration without service interruption Strategic coordination: Design, Legal, IT, Communication, Marketing alignment and synchronization 📈 Product Strategy & Innovation Product vision: MVP definition and long-term roadmap construction aligned with business objectives Customer insights: In-depth market analysis and customer surveys for user journey optimization Complexity management: Proactive resolution of complex technical and business interdependencies 🔧 Operational Excellence & Business Impact Successful launch with measurable customer engagement improvement Differentiating experience created in B2B banking market Optimized performance and strengthened competitive position through continuous innovation

Digital health ecosystem product direction for 7 million users 🎯 Strategic Vision & Management Roadmap co-creation: Direct collaboration with AXA general management for health strategy definition Team leadership: 3 Product Owners management and cross-functional Tech/UX team coordination Digital transformation: Complete reimbursement process digitalization for customer experience optimization 📈 Operational Excellence & Performance Complete agile rituals: Agile ceremony animation (daily, planning, retrospectives) for continuous optimization Performance monitoring: KPI performance tracking and systematic user feedback integration Competitive intelligence: Competitive advantage maintenance through continuous market analysis and benchmarking 🔧 Customer Impact & Innovation Improved customer satisfaction significantly and measurably Reduced processing times and optimized health journeys Continuous service innovation with direct impact on customer retention

🎯 Product Strategy & Business Development Rouen MaaS tender: Complex needs analysis for Rouen city multi-modal mobility application (train, bus, bike, scooters, car) Strategic product vision: Mobility marketplace design with 12+ critical features (route calculation, real-time, gamification, analytics) Estimation & roadmap: Macro backlog creation, precise estimation and 12-month roadmap in 3-week sprints (10 developers + 3 testers team) 📈 Innovation & UX Design Complete mockup design: Full application conception and prototyping for client projection and concept validation Advanced features: Analytics dashboard, pricing management, health/ecology/economy data, real-time journey tracking Time challenge: Complete proposal delivery within constrained deadlines with technical and business excellence 🔧 Commercial & Technical Impact Competitive positioning: Differentiating proposal in smart mobility public market MaaS expertise: Urban mobility challenges mastery demonstration and innovative technological solutions Optimized agile methods: Reusable estimation and planning framework for future tenders

🎯 Leadership & Strategy Cross-functional management: 8-person team direction on 2 simultaneous projects (ANAIS road safety, Park'In Saclay MaaS) Rouen tender: Complex needs analysis for Rouen city, multi-modal mobility marketplace design with 12-month roadmap Product vision: Vision communication, Sprint Planning, backlog prioritization with business needs transformation into user stories 📈 Innovation & Execution Complete UX design: Total Park'In Saclay graphic redesign, full mockup design (Adobe XD), iconography creation (Illustrator) Advanced features: Analytics dashboard, real-time, gamification, route calculation, pricing management for 12+ critical functionalities Automation: Automated processes (Selenium/Tosca testing, Azure deployment), performance and security optimization 🔧 Business Impact & Teams Commercial excellence: Differentiating public mobility tender proposals with precise estimation and optimized planning Team building: Enhanced team cohesion in COVID context (remote/on-site) with improved motivation and performance Agile methodologies: Code best practices, continuous improvement, constructive feedback for operational excellence

🎯 Commercial Leadership & Client Strategy Strategic pre-sales: Active participation in pre-sales processes with commercial proposal writing and competitive offer packaging Client relationship management: Complex client needs gathering and analysis with transformation into technical specifications and actionable user stories Project facilitation: Multi-stakeholder project committee direction with technical and business team coordination 📈 Technical Innovation & Product Development Fintech full-stack development: New feature design and development (Ember.js frontend + Java backend) for payment solutions Product vision: Mockup creation, technical specifications and project estimation for product roadmap Robust architecture: High-availability application maintenance and proactive critical incident management 🔧 Operational Excellence & Management Resource management: Project management and development team coordination with build and deployment phase monitoring Service operations: Continuous production service monitoring with performance optimization and incident resolution Quality documentation: Comprehensive technical documentation writing for knowledge transfer and operational excellence maintenance

Agile transformation and digital innovation in international insurance 🎯 Methodological Transformation & Leadership Change management: Progressive evolution towards agile model with implementation of 3-week sprints and planning poker Product vision: User Stories writing and refinement with backlog prioritization in collaboration with development teams Team facilitation: Business workshops, MOA progress reviews and enhanced team cohesion 📈 Technical Innovation & Product Development Full-stack development: Build Client/Broker Extranet with customer information management features (JS front, Java + microservices) Digital processes: Development of multi-product insurance online subscription journeys with associated documentation Software evolution: Optimization of Cleva insurance software overlay for performance improvement 🔧 Operational Excellence Process quality: User acceptance testing support and implementation of efficient test documentation Technical versatility: Mastery of multiple environments with rapid adaptation capabilities Organizational impact: Significant contribution to IT positioning within the company and improved team cohesion

Data-driven solutions development and internal administration interfaces 🎯 Data Innovation & Cloud Infrastructure AWS cloud architecture: Amazon Web Services Athena integration with dedicated interface creation for direct access from internal applications Advanced monitoring solutions: Analytics dashboard development with Elastic Search and PostgreSQL integration for real-time data visualization Application performance optimization: Statistics display methods creation for RESTless application cache usage 📈 Full-Stack Development & Internal UX User interfaces: HTML page design and development for logs and postbacks display from Elastic Search Developer experience: Critical data accessibility improvement through intuitive interfaces for technical teams Modern tech stack: Java JEE mastery, AWS cloud technologies, relational and NoSQL databases 🔧 Operational Impact & Learning Team efficiency: Developed tools directly used by internal teams for application monitoring and debugging Accelerated skill development: Cloud computing, data visualization and distributed architectures expertise acquisition Technical versatility: Cross-functional experience in backend development, frontend and systems administration

🎯 Creative Leadership & Business Development Strategic art direction: Complete brand launches (Ecstatic Empire - Bali bohemian fashion, Planet Wargame - gaming platform) with 360° coordination identity/events/commercialization Diversified premium client portfolio: Kantar France, Bacardi, Eristoff, RATP, FDJ, Carrefour, Monoprix, Auchan, Lectra, Areva, Paris Chanson, Cours de Théâtre Bastille - startup to multinational support Creative team management: Recruitment and direction of photographers, models, stylists for high-end productions and fashion shows 📈 Innovation & Complex Project Management Integrated digital solutions: Websites, mobile applications, wireframing, complete visual ecosystems with multi-platform deployment (Facebook, Twitter, Google+) Advanced audiovisual production: Storyboards for Carrefour online shopping, animation/film editing for Areva, photo shoot direction, collection catalogs Large-scale projects: 100-page Great Place to Work audit for Kantar, corporate internal magazines, commercial prospecting in Balinese stores 🔧 Operational Excellence & International Impact Cross-functional technical expertise: Complete creative pipeline mastery (Adobe Creative Suite, Illustrator, Photoshop, XD, print, web, audiovisual production) International business development: Direct multi-cultural client management, contract negotiation, distribution network development Europe/Asia Geographic adaptability: Cross-cultural projects France/Indonesia/UK with deep understanding of local market challenges and production constraints

Educational expertise development and professional English mastery Training and support of English-speaking learners C2-level English acquisition and intercultural competencies Strong foundation in skill transmission and group facilitation

Compétences Techniques et Collaboration - Collaborer Efficacement sur Teams : Maîtrise des outils de collaboration numérique, renforçant l'efficacité des équipes à distance. - Data Informed PM par Thiga (Formation en Groupe) : Formation avancée en analyse de données pour une prise de décision éclairée en gestion de produit.

Build an agile team with the Tuckman model. Conduct in-depth user interviews. Define personas from user profiles. Create the storyboard of the user experience of a project. Structure the user stories of the product backlog. Prepare a kanban with planning poker. Make a burndown chart for lean management of the project.

Communicate and work with UX designers Identify the essential elements of the user experience (persona, usability, affordance, etc.) Carry out relevant user research Know the specificities of the user experience linked to mobile devices Mobilize good prototyping practices adapting to changes in society Design a product taking into account the needs and constraints Use the most appropriate zoning, mock-up and interaction tools Conduct a user test session

Coordinate the different roles of the Scrum team. Lead a project with an incremental and iterative approach. Plan iterations during the sprint planning. Plan the daily scrum from the sprint backlog. Evaluate the achievement of objectives during the sprint review. Promote good practices during the retrospective sprint. Guide the refinement of the product backlog for the Scrum team.

This is CS50x, Harvard University's introduction to the intellectual enterprises of computer science and the art of programming for majors and non-majors alike, with or without prior programming experience. An entry-level course taught by David J. Malan, CS50x teaches students how to think algorithmically and solve problems efficiently. Topics include abstraction, algorithms, data structures, encapsulation, resource management, security, software engineering, and web development. Languages include C, PHP, and JavaScript plus SQL, CSS, and HTML. Problem sets inspired by real-world domains of biology, cryptography, finance, forensics, and gaming.

Formation en 3 ans à l'école privée d'arts appliqués Autograf