Ross Horn

As a Regional Accounts Manager with Ryder System, Inc., I'm spearheading fleet operations across the Southeast as internal Group Logistics Manager II, empowering a high-performing team to optimize efficiency and cost control, managing 190 trucks and drivers. Drive RFP submissions and price accounts and present proposals to customers. Analyze and report key metrics, budgets, and forecasts to the Regional Director. Ensure compliance with policies, labor targets, and performance standards. ► Orchestrating logistics for 190 trucks and drivers across 9-16 locations, including two renewals in TX and OK, ensuring seamless operations and efficiency ► Driving $75M+ in annual revenue through strategic fleet and financial management ► Exceeding business growth targets, consistently delivering 12% profit margins

As a Group Logistics Manager with Ryder System, Inc., I managed fleet operations across multiple Southeast locations, overseeing 100-120 truck units. Cultivated a cross-functional team to support location needs, balancing financial targets with customer expectations. Ensured business objectives, labor requirements, and compliance with company policies. Analyzed and presented financial reports, budgets, and forecasts to Senior Leadership while monitoring performance against key metrics. ► Deployed a team of 90 drivers and 10 office staff across seven locations in TX and AR, supporting a third-party logistics operation with annual revenue exceeding $20M ► Developed a $1.75M annual budget, establishing goals and objectives to drive operational success ► Optimized fleet operations, ensuring operational performance aligned with $20M business goals ► Led successful start-ups at all locations, driving fleet expansion at six of the seven sites ► Grew fleet size from six trucks to 100+, scaling operations to meet demand ► Negotiated contracts with new and existing customers to support business growth

As a Senior Field Operations Manager with Cardinal Logistics Management, I governed operations across Customer Service, Sales, and seven plants in TX and AK, ensuring timely delivery and high-quality customer service. Accountable for recruiting, interviewing, and training employees; planning, assigning, and overseeing daily tasks; evaluating performance; implementing reward and discipline programs; and swiftly addressing complaints and resolving operational issues. Led a diverse customer base spanning industries such as shipping, dock services, DOT, building materials, lumber, telephone poles, municipalities, buses, and food distribution, with a strong focus on B2B relations and service excellence. ► Conducted detailed quantitative and qualitative analyses to support strategic decisions, resulting in a 20% improvement in operational performance ► Contributed to the successful launch of seven operational start-ups, all of which became long-term, high-value customers ► Maintained an on-time delivery metric exceeding 97%, ensuring exceptional service reliability and customer satisfaction

As a Senior Operations Manager with Cardinal Logistics Management, I developed and executed strategic programs to drive cost reduction, revenue growth, quality improvement, safety, and best practices across established and new contracts. Led a team of 6-12 drivers and one office staff, optimizing operations to consistently meet revenue targets and ensure drivers achieved their financial goals through efficient load booking and proactive planning. Focused on continuous performance improvement, fostering a culture of accountability and high standards to deliver exceptional results across all business areas. ► Exceeded monetary targets across all locations, driving revenue growth and operational efficiency ► Collaborated with customers to review and optimize daily routing, reducing transportation costs and improving overall route efficiency ► Expanded responsibilities successfully by adding a 30-driver account to the portfolio, demonstrating strong leadership and operational management ► Generated $400K+ in annual savings for the customer through strategic backhaul optimization, significantly reducing transportation expenses while maintaining service quality

As an Operations Manager with Cardinal Logistics Management, I mobilized a team of 90 drivers and 10 office staff across multiple locations, overseeing $20M in annual revenue. Managed load bookings to meet drivers' financial goals while maximizing revenue. Directed two offsite fleets of 20-30 owner-operator trucks, ensuring timely paperwork collection and accurate billing for customers and driver compensation. Collaborated closely with Greatwide Truckload Management's dedicated fleet centers and dispatchers to provide seamless driver support post-acquisition, ensuring operational continuity and efficiency. ► Grew fleet from 6 drivers to become Cardinal's second-largest nationwide customer, earning the trust and confidence of key stakeholders through exceptional service and operational excellence ► Prioritized safety, maintaining 100% DOT compliance across all drivers, overseeing monthly maintenance reports, and ensuring timely drug testing to uphold the highest standards of safety and regulatory adherence ► Joined Greatwide as a Dispatcher in September 2010 and rapidly advanced to Operations Manager by June 2013, following the successful merger with Cardinal Logistics, driving operational improvements and expanding leadership responsibilities