Rosie Ritsick

Responsible for facility census: - Brought facility census to 95% from 60% in peak COVID - Kept facility census average at 89% during COVID - Saved facility ~$85,000/year annually bringing in residents without paid referrals Marketing: - Maintained positive relationships with existing referral sources as well as built new ones - Hosted seminars on end-of-life decisions, living wills, and SSI to local elder groups - Partnered with a healthcare networking group to provide insight to one another - Donated and handed out over 100 blankets to local Meals on Wheels on behalf of facility - Created "virtual tours" of the facility during COVID lockdown - Generated social media posts of current events at the facility Personal Care Facility Compliance: - Ensure admission contracts are complete and accurate - Upload all necessary documents to CRM - Keep residents' information updated in CRM - Completion and submission of Form 747 for supplementary SSI for residents Other duties as needed: - Trained and aided in the administering of mandatory COVID tests weekly for facility residents - Greeted visitors and went through COVID screening and temperature taking - Obtained PCA certificate to administer care for residents when floor staff needed - Took vitals for residents daily per COVID regulations - Worked weekends as MOD (Manager-On-Duty) throughout the year - Called families to obtain contact information - Held weekly COVID calls with families to discuss the facility during lockdown

Responsible for facility census: - Brought facility census to 95% from 60% in peak COVID - Kept facility census average at 89% during COVID - Saved facility ~$85,000/year annually bringing in residents without paid referrals Marketing: - Maintained positive relationships with existing referral sources as well as built new ones - Hosted seminars on end-of-life decisions, living wills, and SSI to local elder groups - Partnered with a healthcare networking group to provide insight to one another - Donated and handed out over 100 blankets to local Meals on Wheels on behalf of facility - Created "virtual tours" of the facility during COVID lockdown - Generated social media posts of current events at the facility Personal Care Facility Compliance: - Ensure admission contracts are complete and accurate - Upload all necessary documents to CRM - Keep residents' information updated in CRM - Completion and submission of Form 747 for supplementary SSI for residents Other duties as needed: - Trained and aided in the administering of mandatory COVID tests weekly for facility residents - Greeted visitors and went through COVID screening and temperature taking - Obtained PCA certificate to administer care for residents when floor staff needed - Took vitals for residents daily per COVID regulations - Worked weekends as MOD (Manager-On-Duty) throughout the year - Called families to obtain contact information - Held weekly COVID calls with families to discuss the facility during lockdown

Setting up the kitchen, taking orders, dishing food, and busing tables.