roshan radhay

regional director of sales and marketing - maldives and middle east

About

Dynamic, result-oriented and multilingual Sales and Marketing professional with demonstrated experience of senior management in the Luxury Hospitality industry. Proven experience handling major leisure & corporate accounts at resort level as well as country/regional level (cluster). Solid financial, sales and marketing expertise. Holder of an MBA, and BA in International Relations. International development, including pre-opening team, advanced selling skills with familiarity in emotional intelligence, business leadership, cross cultural work environments exposure and critical problem analysis / resolutions skills.

Country

mauritius

City

mauritius

Industry

hospitality

Skill

project management, french, operations management, russian, spanish, outsourcing, change management, contract negotiation, process engineering, strategic planning, proposal writing, six sigma, marketing strategy, management, business development, customer service, team management, negotiation, leadership development, data analysis, technical expertise, business relationship management, marketing, hospitality industry, leadership, business strategy, tourism, strategy, hotel management, sales, sales management, team leadership, microsoft office, project management, market research, presentation skills, strategic marketing, people management, people development

Experience

regional director of sales and marketing - maldives and middle east

lux* resorts & hotels

2019-4 - Present · 7 yrs 6 mos

associate director of sales

one&only resorts

2017-1 - 2018-1 · 1 yr 1 mo

director of sales

shangri-la hotels and resorts

2018-6 - 2019-4 · 11 mos

Director of Sales at Shangri-La Barr Al Jissah Resort & Spa (460 rooms and suites) and Shangri-La Al Husn Resort & Spa (180 rooms and suites)

associate director of sales

jumeirah group / jumeirah hotels & resorts

2018-1 - 2018-6 · 6 mos

Pre-opening Team The One&Only Seef Bahrain was re-flagged by the Jumeirah Group. Hotel opened on 27th February 2018 with 84 keys in Phase 1, and ramped up to 172 keys with Beach Pool Villas and Summer Houses (8 Bedroom private pool villas).

business development manager - mobilisation and service management

tnt

2010-8 - 2012-9 · 2 yrs 2 mos

operations manager

serco

2009-1 - 2010-6 · 1 yr 6 mos

service support specialist - language russian and spanish

cisco

2006-11 - 2007-4 · 6 mos

Helpdesk phone agent for spanish speaking (Tier-2) customers located in Spain

sales manager - russia and cis

sofitel luxury hotels and resorts

2012-9 - 2013-5 · 9 mos

sca team lead

cisco

2007-5 - 2009-1 · 1 yr 9 mos

Responsible to manage a team of 11-15 FTEs, Accountable for KPI and meeting SLAs (quality and productivity levels), Day-to-day management of the team (absenteesim, lateness), Drafting operational reports and managing escalation, etc.

office manager and translator

siemens

2005-2 - 2006-7 · 1 yr 6 mos

* Managed a team of 5 office administrators * Accompanied the Commercial Director during business negotiations with foreign partners for translation * New business development with foreign partners * Translation of documents, texts, emails and user manual technical documentation from Russian into English, French and Spanish languages

director of sales and marketing

aeromarine travel & tours

2013-5 - 2015-1 · 1 yr 9 mos

* Aeromarine Travel & Tours is an inbound tour operator in Mauritius, established since 1983. * Reporting to the Board of Directors, my responsibilities are to: * Implement and drive the sales & marketing strategy of the company * Develop the network of Tour Operators and partners on the Russian, CIS and Eastern European markets * Conducting market research, pricing, marketing strategies and promotion, and business development for these markets * Performing sales calls, presentation, product knowledge & awareness during workshops and international fairs & exhibitions in foreign countries