Roshan Kone, PMP®

• Led the development of RFP/RFI/RFQ responses. • Extensive experience in IT Consulting, Cyber Security, ERP projects at the Federal & State levels. • Increased profitability by developing RFP/RFQ pre-emptive risk mitigation strategies. • Led bid reviews with senior leadership to establish a common understanding of the risks, profitability, resource requirements, etc. • Identify Customer’s Business needs (Raw data) and Prepare brief Bid Summaries (Proposal content) capturing all necessary information and share it with the Solution Stakeholders. • Thorough and Methodological expertise in Live Auctions and Biddings. • Interpret Financial Data, Contractual data, Legal Data, write Effort Estimation, build pricing, Project planning activities. • Holistic Approach to complete Business Analysis • Develop high-quality customer-ready proposals with consistent content and help increase win proportion with excellent executive summaries and winning themes. • Managed large team efforts from Service Delivery Managers, Solution Consultants, and Architects. • Conducted extensive research on the potential client, organized strategy meetings, and allocated responsibilities to teams. Met project timelines by creating detailed compliance matrixes, and coordinated all communication amongst departments.

• Monitoring the SAP HCM system & Databases, preparing the health check reports, identifying the recurring issues, creating a change request, and implementing them • Design and implementation of full solutions (including testing and UAT Support) and be part of Application Solution team in order to architect the solution design in the SAP HR • Analyzing the business requirements, performing gap analysis, and creating the Business Blueprint document. • To take ownership of sub-plans for specific functional requirement and plan own time to ensure project milestones are met. • Regularly interacted with client for requirements gathering, new features and enhancements, released planning and product roadmaps. • Provide detailed transactional information to internal and external auditors as required. • Clarify processes to end users and business stakeholders as required. • Work with HR data owners to fix data issues or re-assign responsibilities. • Maintain process documentation for SAP HR processes and tasks. • Contribute inputs and coordination to training documentation for SAP HCM development tasks.

Engage employees and facilitate the Change Management process. Formulate policies and practices that improve employee’s performance. Design programs for maintaining high level of employee’s satisfaction and unique corporate culture. Share goals with business leaders and takes ownership of the strategic HR agenda. • Planned and conducted the successful development of the business blueprinting and data collection phase for all the Modules in Human Resources. • Recruited to help open new company branch in King’s Cross, London, guiding the startup and management of a full spectrum of HR operations, Sales, Systems and Programs. • Developed Standard Operating Procedures for various departments and Jobs. • Assisted recruiting team in the development and management of the interview process (travel arrangements, interview schedules, documentations, etc. • Prepared Payroll, input and maintained accurate information that includes employee deductions such as purchases, loans and penalties, employee commissions, allowances and other earnings. • Supported the development and administration of key systems which included travel expense management system, time reporting and leave tracking system and applicant tracking. • Worked with senior management to create HR policies and procedures. • Administered HR budget and handled Health Safety issues.

Overall supervision, monitoring & implementation of HR activities; Personnel master data maintenance, Customer Service, Budgeting for HR subsystem and performance monitoring and evaluation. • Maintained Employee master data • Created organizational units, jobs, tasks and positions, assigned the tasks to positions and integrated all of these into the enterprises organizational plan. • Configured the matrix types for the organization and the working time to generate the work schedules for positions. • Handled successfully Multiple Projects, Training Schedules and Quality Analysis. • Responsible for development, coordination and presentation of training programs for skilled employees. • Customized Personal Actions as per the requirements of the company. • Managed inventory by using Cycle View Method. • Designed Benefits modules. • Investigated and provided guidance on employee relations issues through progressive disciplinary process and resolved Customer complaints. • Improved customer service and increased the organizational rating from 63% to 71%.

Recruit employees, create group benefits database and develop orientation, training and incentive programs. Overall development, Resourcing and monitoring of all general operations; Staff Management; Organizing Recruitment and Rotas; Provide customer-focused training. • Met and exceeded all company set operations. • Gathered and analyzed the client’s requirements for configuration and implementation. • Achieved the highest possible standards of customer service from the team by maintaining good staff relations through effective communication, leadership, discipline and motivation. • Maintained a clean, professional and safe working environment for optimizing the efficiency of staff. • Handled and swiftly resolved customer complaints in a professional and effective manner. • Devised and implemented coherent HR strategies whilst improving internal processes and procedures within a demanding environment. • Hired, trained and evaluated a cross functional team of employees.

Motivating and optimizing business and team potentials, whilst achieving goals and delivering the highest standards in very difficult trading conditions. Responsible for affective management and supervision of staff with a focus on sales targets. • Developed business and sales through customer loyalty by organising special promotional campaigns. • Achieved weekly targets. • Maximized every sales opportunity by promoting the highest standards of customer care. • Maintained good staff relations through effective communication, leadership, discipline and motivation