Rosezel Brown

Founder & Principal Consultant

About

I am an accomplished Program and IT Project Manager, and IT Operations Leader with 20+ years of experience delivering strategic IT solutions, leading enterprise modernization, and managing large‑scale operations across both federal and corporate environments. My career spans government programs with GDIT, IBM, and Booz Allen Hamilton, as well as enterprise initiatives with Qwest and Ernst & Young, where I’ve supported system migrations, strengthened compliance, and aligned IT investments with long‑term organizational goals. These projects enabled me to lead large‑scale operations, drive process improvement, and ensure mission and business priorities were consistently met. I specialize in bridging priorities with technical delivery, managing vendor and partner relationships, and driving operational efficiency. My track record includes building trusted relationships, enhancing operational readiness, and delivering measurable outcomes across both corporate and government programs. Currently exploring opportunities where I can apply my expertise in program and project management, change management, operational efficiency, and stakeholder engagement.

Country

United States

City

Greater Philadelphia

Industry

Information Technology & Services

Skill

IT Project & Program Management, IT Operations Leadership, Strategic IT Modernization, Service Delivery & Process Improvement, Stakeholder Engagement & Governance, Agile Methodologies, Incident Management, Planning Budgeting & Forecasting, Governance, Risk Management, and Compliance (GRC), Release Management, Strategic Planning, Continuous Process Improvement, Vendor & Partner Management, Training & Coaching, Business Transformation, Governance & Reporting, Oracle E-Business Suite, ServiceNow, Continuity of Operations (COOP), Disaster Recovery Planning

Experience

Founder & Principal Consultant

Brown Consulting

2006-10 - Present · 20 yrs

• Provide consulting services in business advisory, IT project and program management, operations management, change management, and compliance through subcontracting engagements with federal and enterprise clients. • Lead strategic initiatives to improve operational efficiency, risk mitigation, reporting standards, technology adoption, and service continuity, supporting client goals for regulatory compliance. • Currently exploring opportunities to apply expertise in program and project management, change management, operational efficiency, and stakeholder engagement.

Senior Project Manager

Nimbus Consulting / Insight Global

2023-6 - 2025-3 · 1 yr 10 mos

Baltimore, Maryland, United States

HHS CMS Innovation Center • Developed and directed the Integrated Project Plan for the Innovation Payment Contractor (IPC) Portal, ensuring technical solutions aligned with CMS CMMI onboarding Model Teams and CMMI priorities. • Partnered with Agile development teams to validate requirements and ensure system functionality met business objectives. • Collaborated with executive leadership and multiple departments to drive continuous improvement, standardize payment operations, and enhance operational efficiency.

Lead Project Manager

Booz Allen Hamilton

2020-1 - 2023-6 · 3 yrs 6 mos

Washington, District of Columbia, United States

Department of Veterans Affairs (VA), Electronic Health Record Modernization (EHRM) Program • Supported VA leadership in modernizing infrastructure for Cerner EHR implementation, ensuring alignment with strategic priorities in a dynamic environment. • Facilitated governance briefings and operational readiness assessments for VA Medical Centers, maintaining compliance and technical excellence. • Managed risk tracking, solution delivery, and executive reporting across twenty-five (25) workstreams, driving transparency and accountability. • Presented weekly project status to government leadership for 25+ workstreams, enabling informed decision-making and continuous improvement.

IT Project Manager/ Senior IT Consultant

General Dynamics Information Technology

2017-2 - 2019-5 · 2 yrs 4 mos

Baltimore, Maryland Area

Centers for Medicare and Medicaid Services (CMS) HIGLAS (Healthcare Integrated General Ledger Accounting System) program (Oracle EBS) • Directed quarterly release management, ensuring technical solutions met scope, schedule, and quality standards. • Managed ServiceNow projects across demand, incident, and problem management, and developed SOPs to support compliance. • Prepared and delivered SLA performance metrics and operational reports to leadership, contributing to continuous improvement. • Developed and maintained the Continuity of Operations Plan (COOP) to support organizational resilience and ensure contract compliance.

IT Operations Manager / Project Management

IBM

2004-10 - 2016-4 · 11 yrs 7 mos

Baltimore, Maryland Area

Centers for Medicare & Medicaid Services (CMS) HIGLAS (Healthcare Integrated General Ledger Accounting System) program (Oracle EBS) • Directed IT Operations during system transitions from legacy accounting systems to Oracle EBS HIGLAS (Healthcare Integrated General Ledger Accounting System). • Managed batch scheduling, monitoring, and stakeholder reporting for HIGLAS production (processing 4M+ claims and payments/day). • Directed audits of the job scheduling tool to ensure workflow integrity, compliance with technical specifications, and to proactively identify and prevent potential job failures. • Supported release management, disaster recovery planning, and compliance activities, ensuring SLA adherence. • Mentored and coached team members, fostering a culture of continuous improvement and quality-focused practices.