rosalba rodriguez

* My responsibilities included providing excellent customer service too customers and vendors * Assisting with scanning, mail outs, filing, and scheduling service calls * Responsible for answering Shoretel switchboard phones * Assisted with data entry to Accountant utilizing PVault Program * Assisted Estimator's Assistant's on calling on upcoming Project Bids * Responsible for shipping of overnight packages.

* My responsibilities included delivering excellent customer service to incoming clients and viewers * Responsible for answering switchboard phone and placing office supplies order * Responsible for opening and closing the business * Assisted with mail outs and shipping of packages * Responsible for distribution of winning prizes to viewers and commercial spots to clients.

* My responsibilities include the preparation of DWC correspondence and distribute with appropriate attachments in compliance with state regulations * Coordinate incoming correspondence to ensure response within timelines mandated by law * Provide Claim Examiners with information needed to prioritize cases * Also responsible for submitting First Report of Injury and Subsequent Report of Injuries to the State of California with state guidelines * Fill in as receptionist handling a heavy load of incoming calls * Refer calls to appropriate Claims Examiner * Answer basic questions from injured workers and providers * Set up new Workers Comp Claims for appropriate Claims Examiners * Enter appropriate reserves when entering a new claim * State reporting of SROI's and FROI's * Scanning, copying and faxing * Responsible for paying Non-Medical Bills and Bill Assignment of all Medical, Accepted Non-Medical and Legal Bills.

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I was an honor student and participant of a program called Project Success which required you to have a 2.5 GPA. My Junior year in high school I had a 3.5 GPA. Activities and Societies: English, Computers, Typing, Drama/Speech and Math