Rosa Casey

Customer Service Representative ● Prepared monthly or quarterly warehouse invoices and inventory reports for client accounts (Select-A-Vision, Newell-Rubbermaid, Office Depot, Goodyear, Speedway, etc.) ● Coordinated outbound shipments and documentation for FedEx, UPS, LTL and FTL loads ● Completed customer invoicing related to production and shipping ● Developed floor plans for Goodyear Dealer stores by sketching layouts, placing fixtures for client approval ● Participated in ongoing communication with clients pertaining to production, shipping and replacement parts while relaying requests to appropriate internal departments Production Coordinator ● Created estimates for Spare Part production ● Sent purchase orders to vendors to initiate production ● Updated development and production reports ● Provided administrative support for sales and production departments ● Liaised with internal departments and customers to ensure project were within budget Accounting Assistant ● Managed all vendor invoices, check processing, inquiries, approval and credit card maintenance ● Enhanced QuickBooks knowledge through supervising timesheets, new vendors, new customers, project close-outs and other miscellaneous items ● Reviewed and completed expense reports for President, Sales Support and production staff ● Generated reports : Accounts Payable, Accounts Receivable, Statement of Accounts ● Ordered and regulated office supplies