Roongliang Chan

1) Manage regional colorant sales and handle distributors based in Vietnam, Singapore, Malaysia and Myanmar. 2) Develop strategic plans for new sales opportunities by identifying customer requirements, market trend and competitive research; forecast projected business and new market share. 3) Monitor competitions such as Clariant, BASF, Amazon, Leonice and etc, in assigned countries. Actively involved in sales strategy such as pricing and projects to counter competitors. 4) Manage customer relationships to ensure customer needs, expectations and challenges are identified and met. Quarterly key account review with customer. 5) Follow up with customers to ensure timely payment and collection.

1) Managed regional sales of Titanium Dioxide and Ferrous Sulphate under Venator’s Eco Product portfolio and handle key customers and distributors based around Asia, Africa, Europe and Latin America regions. 2) Achieved sales target of of RM5.2million in 2019. Ensure sales targets are achieved with the right procedure and compliance. 3) Made periodic visits to customers to build business relationships, explore new opportunities and projects through prospecting, partnership and local distributions. 4) Monitored price fluctuation of the ferrous and titanium market to revise pricing on a quarterly basis and remain competitive following global market trends. 5) Managed customer relationships to ensure customer needs, expectations and challenges are identified and met. 6) Presented sales report, market updates and proposal in monthly management meeting: Top 5 customer progress, YTD volume sold and sold by region, total revenue and EBITDA.

1) Coordinated and executed internet-related strategy and marketing campaign to increase user base and traffic. 2) Planned and executed Facebook marketing campaign to drive traffic by content creation using articles, video and daily Facebook posts. 3) Promoted business through creating networks/ in most popular & targeted communities on social media (Facebook). 4) Created opportunities for partnership and collaboration with other companies through marketing campaigns to increase reach/influence in the market. 5) Obtained feedback from consumers to garner insights on market situation and solve users’ pain points. 6) Negotiated and sold BountyList in Dec 2017.

1) Managed key accounts for 2-Piece Aluminum Can Division such as Nestle Malaysia, Yokefood, Dagon Beverage, Etika Beverage etc. 2) Managed customer expectation and order, obtain monthly forecast and ensure timely delivery. 3) Handled customer complaints by investigating problem root cause and proposed solutions. 4) Handled terms and compensation negotiation with customer on behalf of Kian Joo. 5) Studied market requirement and trend with existing customer. Trial and experiment with new can structure. Example of project: moving old 100plus 330ml fat cans into the new 330ml slim cans. 6) Developed strategic plans for new sales opportunities by identifying customer requirements, market trend and competitive research on on pricing, products, delivery schedules, new market target; and proposed forecast for projected business and new market share. 7) Presented monthly sales and project status report, market updates and proposal to top management. 8) Handled overseas projects especially in Thailand, Myanmar, and Indonesia as a new target market for KJM.

1) Managed key accounts for Flexible Packaging Division customers such as Daibochi Plastic, Foraypack, Mega Printing and TomyPak. 2) Formulated and executed action plans to achieve annual sales target. 3) Identified new applications for existing and new customers to ensure continuous growth for the company. 4) Attended to customer complaints and communicated with internal technical and quality team members to resolve problems. 5) Presented monthly sales report, market update and proposal to top management on how to better penetrate the market and maximize company profitability. 6) Delivered innovative solutions to customers for production assembly, processes and engineering design challenges to improve quality, efficiency and cost reduction. 7) Ensured on-time payment by customer and managed customer needs and demands.

1) Planned and carried out engineering and maintenance work to ensure smooth daily production, reduce production downtime and equipment failure. Experience with KRONES Machines. 2) Managed production line yearly overhaul including costing and human resource management. Carried out project and study on new technologies available to improve factory output. 3) Achievements: Successfully completed a cost-saving project by reducing the thickness of the high density polyethylene films wrapping beverage. 4) Carried out 5S duty in a team to ensure a comfortable and clean workplace.