Ronit Baweja

Operations: FTL & CRM supervisor @ Carryfast Logistics Pvt Ltd

Country

India

City

Mumbai

Industry

Marketing & Advertising

Skill

Back-end Operations, High Performance Teams, Management Science, Event Management, Customer Satisfaction (CSAT), Customer Relationship Management (CRM), Strategic Collaboration, Digital Marketing Communications, P&L reconciliation, Operational Excellence, Customer Reporting, Operational Efficiency, Client Relations, Manage client expectations, Full Truckload (FTL), Operational Optimization, Operational Planning, Microsoft PowerPoint, Logistics Management, Critical Thinking

Experience

Operations: FTL & CRM supervisor

Carryfast Logistics Pvt Ltd

2024-7 - 2025-11 · 1 yr 5 mos

Indore, Madhya Pradesh, India

- End-to-end FTL operations professional managing pan-India logistics networks. - ⁠Oversaw backend operations across 107 warehouses nationwide. - ⁠Managed key enterprise clients including Tata and Dabur in the FTL business. - ⁠Supported logistics for 10,000+ customers and 60 national clients. - ⁠Drove CSAT >98% through strong execution and client management. - ⁠Led operational planning, P&L reconciliation, and cost optimization. - ⁠Improved efficiency and service quality across large-scale FTL operations

Vice chair person

Malangfest

2023-3 - 2024-4 · 1 yr 2 mos

Brand Specialist

FoodVez Healthfoods

2023-11 - 2024-3 · 5 mos

Conducted thorough market research to identify target demographics and develop tailored social media content to resonate with specific audiences. Connected & communicated with various stakeholders to collaborate for all social media collaterals, business strategies etc.