Ronie Llames

HR & Admin Officer Company size: 51-100 Employees

oversee all the professional activities of the store’s floor salespeople, cashiers, and other employees. This involve advising staff, providing regular performance reviews, training new staff members, and scheduling shifts. -help the store meet its financial objects by drawing up budgets, analyzing expenditures, evaluating the amount of merchandise delivered versus the amount of merchandise sold, and more -Specialized in the promotion and sale of a full line of state-of-the-art wireless and wireline communications services, products, and accessories through the application of persuasive communication skills. -Developed a creative and "eye-catching" window and floor merchandise displays resulting in increased product shop-ability. -maintaining the store’s inventory by ensuring that deliveries are made on time, inventory counts are accurate, and always remaining adequately stocked without unnecessary waste. -Responsible for conceptualizing, developing and facilitating the implementation of projects and special sales and marketing events (holiday, seasonal, contests, etc.) related to commitment of corporate communications -help customers by addressing their questions, concerns, and comments. This include helping customers to find specific items, sorting out complex refunds, resolving complaints, and more. -Prepares merchandising planning program to help evaluate sales movement of all products and locate the items need to be prioritize to maximize the profit. -Coordinated and communicated extensively and effectively with senior leadership.

-Monitoring the sales, displays and sales performance of all the premier SM Stores and Shopping malls within Metro Manila and some provinces -Handles employees’ concerns, counselling, motivate, and issuing disciplinary suspension, or termination -Handling Labor cases and conducting investigation as part of the HR process and SOP -Prepares and monitors staffing report, administrative reports, insurance and medical reports and likes -Task to do all HR related works...

-Task to achieve sales target of the whole area every month -Monitors sales movement, visual display, overall aesthetic, planograms, promotions, special events, and all Mall activities of all SM premier stores and Shopping malls within my zone/area -Monitor and handles merchandising department, warehousing, and logistics department -Prepares merchandising planning system -Ensuring all items on displays follows the company's planograms and in latest collection -Supervise 40 - 50 employees regarding their sales performance, attendance, attitude, and behavior. -Set/attending meetings and dealing with the SM Stores Branch managers regarding the business status -Submit monthly evaluation reports, analysis, and strategic plans to the general Manager on how to improve the sales growth per store, per area.