ronda cody

*  Enter all OS&D Exceptions as they occur, process all exceptions according to approved policies and procedures. *  Process all delivery receipts and all bills of lading. *  Communicate with all drivers daily concerning many different issues. *  Answer up to 14 phone lines all day…calls from shippers, receivers, customers, etc. *  Coordinate deliveries and pickups. *  Ensure all bills of lading needing foreign documentation are in order. *  All driver orientation, training, and required recurrent training. *  Ensure all required DOT, OSHA, and local laws are enforced

Received information on sold, new, and rental machines via e mail from various departments within company requesting loads to be built using the AS400. When I completed the load(s) in the AS400 they would then automatically transfer to our Dispatching Software Solutions (DSI) which is the load board used to dispatch trucks, drivers, and equipment. Kept up with all machine information; new and used machine being bought and sold, rentals, trade ins, etc. Recorded and kept up with all the following information for each; fuel levels, new and old damage(s), and hours on each.

* for home and industrial cleaning service. Manage around six employees, responsible for; * Creating Schedules for employees based on cleaning needs * Creating and maintaining Excel Spreadsheet for all supplies on hand and supplies needed * Customer service and billing

* Manager for family owned restaurant (my family) for fourteen years off and on. Duties included all that is * required for running a successful restaurant; hiring and maintaining employees, making schedules, ordering * food and supplies through various vendors while price checking using Microsoft Office Excel spreadsheet and * Access Databases. Customer service and advertising.

* Dispatcher/Load Coordinator for a private specialized long distance brokerage company that used to have a * terminal located in North Little Rock, AR. Scheduled and dispatched equipment, located loads and matched * with available equipment and drivers * Kept records, logs, and schedules of calls received and the transportation vehicles monitored via AS400 * System and Qualcomm Enterprises * Coordinated documentation for any overseas shipments * Verified bills of lading, certificates of analysis, freight forwarder documentation and billing. * Negotiated letters of credit/worked to ensure timely issuing orf shipping instructions. * Coordinated shipments form warehouse to customer * Entered sales contract, commissions, any issues of debits and credits, followed up on collections.

* Processed all incoming freight bills by building information pertinent to each one and double * checking information for shippers and receivers. Created and maintained spreadsheet for all over, short, and * damaged freight.

*  Customer Service Representative for a courier and logistics company. *  Answer all incoming e mails, phone calls, inquiries from customers I am responsible for *  Create and maintain databases for customers via keeping up with all delivered freight

* to Labor Manager/Assisted the Labor Relations Manager via organizing for all * five locals within the district and communicated with outside and inside parties for information pertaining to * grievances * Received and processed grievances for local districts * Communicated with local supervisors and provided pertinent information * Made appointments for labor manager * Various upkeep of spreadsheets and intranet labor department information

* Safety Department/Claims Specialist for an irregular route, general commodities, contract truckload carrier. * Responsibilities included; * Assisting the Director of Safety and the Assistant Safety Director in administering the * requirements contained within all DOT, OSHA, and 49CFR Regulations. * Trained drivers on Compliance, Safety, and Accountability (CSA); the relevance of the Safety * Measurement System and how it related to the driver. * Answered anywhere from two to sixteen phone lines at any time during the day from inside, as well as, * outside, vendors, customers, and drivers * Accidents-followed procedures for accidents to ensure data is gathered properly and it is the right data, * contact agencies and people that will need to assist in the process, follow each accident through until * closed or completed * Created and maintained driver personnel and DOT Files.

Chancellor's/Dean'sList