Ronald Marshall

Oversaw Metro by T-Mobile Master Dealership spanning 135 retail locations across the Midwest, driving operational excellence. Reengineered compensation structures to align with strategic goals. • Secured #1 Wholesale Dealer ranking by T-Mobile (2024) by deploying direct-to-door inventory systems and innovative compensation models.

Orchestrated growth and efficiency across 2,000 retail locations serving 2M customers, while managing a $2M budget and guiding a 25-member team. Streamlined retail/customer engagement for 1,000 field sales staff through strategic operational and training support. Amplified capabilities of 6,000 retail representatives by coordinating front-line training programs. • Maximized revenue and supported annual device sales through operational enhancements and elevated customer experience. • Implemented Central Region dashboard reporting, later adopted as the national standard. • Drove customer loyalty for 2M clients by translating insights into actionable solutions and driving cross-functional initiatives.

Accelerated Central Region market presence by leading a 15-member Business Development team in brand optimization and growth initiatives. Captured new revenue streams by forging high-value national distribution partnerships and scaling dealer network opportunities. Enhanced network efficiency and profitability by optimizing national distribution, eliminating underperforming sites, and boosting nearby location performance.

Orchestrated operations of 30+ field specialists and 550+ distribution points across seven markets, driving streamlined performance and coverage expansion. Amplified brand visibility and customer engagement via integrated media strategies delivered on budget.

• Delivered record-breaking sales growth and profitability by leading operations across a 380-dealer indirect sales network. • Accelerated market expansion and optimized dealer output through strategic data intelligence and performance enhancement frameworks.

• Promoted from Territory Representative to Business Development Manager, reflecting strong sales leadership and impact. • Spearheaded multi-channel revenue acceleration across 300+ partners, securing two national accounts that generated 2,000+ monthly activations.