Bruno Romero

- Identification of innovation opportunities. - Designing comprehensive solution architectures. - Evaluation of emerging technologies. - Prototyping and experimentation. - Collaboration with development teams. Key Projects / Proof of Concept Proof of Concept: UCaaS Solution for the Organization. Proof of Concept: Video Analytics for Process Improvement in the Factory. Project: Implementation of UCaaS Solution for the Organization. Project (Technical Lead): Implementation of 5G Private Network for New Factory.

- Development and execution of cloud strategy. - Leadership and management. - Vendor and partner management. - Cloud architecture and solution design. - Governance, compliance, and security. - Cost management and optimization. - Troubleshooting and technical support. - Project Management / Implementation. - IT Partner for International Units Thailand and Argentina. Key Projects - Migration of all public DNS to a cloud provider. - Migration All Firewalls Head office and branches. - Implemation of Call Center to Customer Experience Area. - Technical Lead - Migration ERP to Cloud Provider. - Implementation of Cloud Direct Connection. - Cloud Interconnect between Head office and branches.

- Allocated in operation project for Vivo | Telefonica Brazil, on O&M Packet Core and IoT/M2M area. - IoT/M2M product configuration (APN, Jasper, Kite Platform, VPN, Proxy, Dedicated links, IPSEC, L2TP and MPLS), support and troubleshooting. - Tier 3 Support (Technical support) Packet Core and IoT/M2M. - IoT/M2M support to customer management areas, project deployment areas and presales areas. - Performance analysis IoT/M2M products. - Proactive Support Services IoT/M2M project implementation. - Continual improvement processes implementation - Network Topology - Training program and development about M2M services to Vivo NOC Platforms team. - Manage Huawei Evolved Packet Core Nodes (SGW-PGW/GGSN, MME/SGSN and PCRF). - O&M Telecom Activities.

- Support Ericsson Business System Support (BSCS iX 4.0). - Support Ericsson Charging System Network (AIR, SDP, VS, AF, OCC and CCN). - Support Third Party Product (3PP), Oracle Servers, HP Servers, EMC Storage for Ericsson Charging System Solution. - Handling CSRs low, medium, high, FTR, hot and emergency severity for all customers in Brazil, Latin America, México, Central America and the Caribbean. - Automation Engineer to Preemptive (Proactive) Support Services Trial to Digicel Jamaica Charging System Network.

- Support AXE System (APG40/43) - Handling CSRs Low, Medium, High, FTR, hot and emergency severity for all customers in Latin America. - Function Backup Shift. - Remote Support and implementation of Software Update APG40/43 to Project, BSCs upgrade in network, Claro Brazil. (Project K3009) - Remote Support and implementation of Software Update APG43 to Project, BSCs Upgrade, Oi Brazil. ( Project L3050). - Support AXE System (APG40/43) to Ericsson Key / Special Event Management: 2014 FIFA World Cup Brazil, Mobile Operators: Claro Brazil, Tim Brazil and Vivo.

- Responsible to First Network Implementation and Software update/upgrade for APG40/43 (BSC,HLR and MSS), SGSN, MME, GGSN, MPG, EPG, Extreme switch, RNC and SmartEdge main mobile operators in Latin America, México Central America and the Caribbean (Remote and on-site). - Mentoring/Support software update/FNI process for others Ericsson Support/Services Engineers in Region Latin America. - Responsible for internal documentation guide for the new solutions and method procedures. - Coordinator of Network Access and technical support for Data Management Project in Region Latin America. - On the Job training, Trial LTE Project, Oi Brazil. - Driver of First Network Implementation Software update HSS, Tim Brazil. - First Network Implementation Software update MSS APG40/43 Movistar Chile (On-site). - Remote Support Software Update MME for Project LTE implementation on Mobile Operator Orange, Dominican Republic.

- Responsible for preparation and execution of First Network Software implementation for APG40/43 (BSC,HLR and MSS) SGSN and GGSN in network main Mobile Operators in Brazil (Claro, Tim And Vivo). - Handling CSRs Low, Medium and High severity for Brazil Customers in Ericsson AXE System Support Group. - Customer Network Support Engineer to Telecom Operator Vivo (Telefonica Brazil) - Software Upgrade/Update in Core/Access Circuit switching (APG40/43) and Data (SGSN/GGSN) in Telecom Network on Brazil Mobile Operators - (Remote and on-site). - Responsible for internal documentation guide about solutions and new procedures to software updates/upgrade process. - Report/Test about APG software update packet releases to Product Development Unit AXE Systems (PDU).

- IT infrastructure Administrator: Windows Server 2003, Exchange 2003, SQL Server 2000 and SQL Server 2005. - Implemented Microsoft ISA Server 2006 (Own Server) to replace Third party Linux Firewall. - Participation of negotiation of Data Link acquisition. - Implemented DNS Server for new Data Link. - Responsible to buy Server parts. - Upgraded Microsoft SQL Server 2000 to Microsoft SQL Server 2005. - Implemented internal Gigabit Network to SQL Servers on Datacenter. - Installation, configuration and maintenance of Server, technical support and hardware inventory.

- Service Desk and Technical Support. - Field Support (installation, configuration, maintenance, activation of customers and structured cabling ). - Web designer ( Responsible for Corporate Site) - Configuration AP routers. - Network Monitoring (Nagios) - FreeBSD Servers