Romel C.

• Managed strategic enterprise and hyperscale accounts, driving revenue growth in the power and energy sector. • Developed long-term partnerships with clients in data centers, healthcare, and industrial markets. • Specialized in mission-critical power solutions, including UPS systems, switchgear, and battery energy storage.

Recognized with Customer Engineer of the Year and Customer Engineer of the Quarter across both East and West regions, reflecting sustained excellence in customer delivery and operational leadership. • Direct full P&L responsibility for a $9M service portfolio at Vertiv, partnering cross-functionally with Sales to drive revenue growth, customer retention, and strategic account expansion. • Lead and scale high-performing teams of 17+ field professionals, overseeing complex, multi-site projects involving installation, commissioning, and lifecycle maintenance of mission-critical power infrastructure. • Drive operational efficiency through strategic workforce planning, labor optimization, and cost control, ensuring alignment with financial targets and service-level commitments. • Spearhead end-to-end project execution, including scope development, capital planning, budgeting, procurement strategy, vendor negotiations, and regulatory compliance, while mitigating risk and ensuring on-time delivery. • Successfully delivering large-scale critical infrastructure start-ups and upgrades. • Champion continuous improvement initiatives by leading cross-functional workgroups, resolving complex operational challenges, and enhancing service delivery models. • Oversee regional operations across Southern California, Las Vegas, and Hawaii, managing service programs, customer relationships, vendor performance, and field execution standards. • Provide executive oversight for Operations & Maintenance (O&M) programs, managing internal teams, call center operations, and subcontractors to ensure reliable, compliant, and safe facility performance. • Oversee union labor relations and administration of Collective Bargaining Agreements across multiple trades (IBEW and affiliated locals), fostering strong partnerships and maintaining a high-performance, compliant workforce environment.

•Lead engineer on major start-up projects such as Sempra Energy, NBC, Verizon Wireless, Time Warner Cable, AT&T, NYSC, Goldman Sach, Bloomberg, Sungard, Coach, EQUINIX, QTS, and Cablevision. •Followed up planning to ensure an efficient and timely start-up. •Managed, supervised, and trained several Engineers in the installation and preventative maintenance of Liebert Critical Power Systems. Manage multiple, concurrent projects to completion. •Defined project scope, resource requirements, cost estimates, budgeting, material and services procurement, tie-in procedures, coordination with vendors, other departments, companies, and government agencies. •Organized lead, and facilitate workgroups to resolve key business initiatives. •Certified on all Liebert equipment such as AP610, NX, NXL NPower, NFinity AP300, and all other older pieces of equipment. •Awarded as Customer Engineer of Year and Customer Engineer of the Quarter in East Area.

•Troubleshooting departmental system applications and guided corrective actions by defining, and redefining needs for maintaining and improving quality. •Implemented and established ISO 9000 to Impulse NC. •Reviewed and performed inspection programs for design, fabrication, assembly, electrical testing, site construction, and field test activities. •Responsible for establishing techniques, and activities used to fulfill the quality requirement, including management. •Responsible for evaluating customer’s specific orders on product’s quality, design of the product that meets client’s criteria before shipping.

Awarded as Airman of the Year, Airman of Quarter, USAF Commendation Medal, USAF Achievement Medals x 2, Humanitarian Service Medal, Good Conduct Medal, United States Air Force •Managed, and supervised the facility maintenance shop while coordinating electrical work orders and scheduled times. •Trained and supervised electrical apprentices on electrical maintenance base wide. •Ensured all compliance with safety established under National Electric Codes. •Executed electrical, planning, troubleshooting, installation servicing, and maintenance programs associated with electrical distribution. •Interpreted prints, and schematic for inter-wiring of equipment, new additions, and new construction activity. •Established and executed military base-wide renovation programs for major developments.

Graduated Summa Cum Laude

Graduated-Magna Cum Laude