Rohini Chalke
Scrum Master @ Crisil
About
Senior Scrum Master with 8 years of experience in Agile methodologies and project management. Proven ability to lead cross-functional teams, enhance performance, and drive continuous improvement in software delivery. Skilled in stakeholder engagement and optimizing product backlogs to meet business objectives. Seeking to leverage expertise to foster innovation and efficiency in future projects.
India
Mumbai
Information Technology & Services
Azure DevOps Board, Crystal Reports, GitHub, Software Development Life Cycle (SDLC), .NET Core, Scrum Framework, Stakeholder Management, Conflict Resolution, Continuous Improvement, ADO.NET, LINQ, Postman, Collaborative Leadership, Timelines, problem solving, Project Coordination, Resource Management, Team Building, Team Leadership, Requirements Analysis
Experience

Scrum Master
VFS Global - Client
Mumbai
* Collaborated with product owners, stakeholders, and cross-functional teams to manage projects from start to finish. * Led multiple Agile teams in developing and delivering software solutions aligned with business objectives and customer needs. * Facilitated Agile ceremonies (sprint planning, daily stand-ups, sprint reviews, retrospectives) to promote transparency, inspection, and adaptation. * Coached team members on Agile principles and practices, fostering self-organization and continuous improvement. * Collaborated with product owners to refine the product backlog, prioritize user stories, and define acceptance criteria. * Identified and resolved impediments to ensure efficient delivery of high-quality products. * Implemented Agile metrics and reporting to track team performance, project progress, and identify areas for improvement. * Tracked and managed product backlog, burndown metrics, velocity, and task breakdown. * Ensured adherence to Definition of Ready (DoR) and Definition of Done (DoD). * Collaborated with product owners, team members, and technical architects to define solutions and drive progress.

Scrum Master
Aditya Birla Sun Life Insurance - Client
Mumbai
* Improved team velocity over a year by facilitating daily stand-ups, sprint planning, and retrospectives for a team of 7. * Served as the engineering team's primary resource, clarifying tasks, gathering requirements, and managing project changes. * Proactively removed impediments for the development team, reducing new team member onboarding time by 50%. * Orchestrated sprint reviews, showcasing completed features and gathering stakeholder feedback, improving user satisfaction scores by 15% within two quarters. * Facilitated constructive sprint retrospectives to identify areas for improvement. * Optimized team performance through a continuous improvement program, increasing sprint completion rates by 35% and overall team velocity. * Maintained project momentum by providing clear task updates during stand-ups, enabling the team to anticipate and resolve roadblocks.

Development Team Lead
Mumbai, Maharashtra, India
Worked across multiple client projects (Tata AIA, Kotak, Reliance Nippon, Yes Bank), contributing to full-stack .NET development, client communication, UAT support, and production deployment. Conducted User Acceptance Testing (UAT) of the developed applications along with the end-users. Wrote Ad-Hoc queries and Stored Procedures using SQL Server Management Studio. Reported bugs and interacted with the development team to resolve issues. Supported data gathering & analysis of data. Participated in data quality control & validation. Streamlining the internal delivery processes to optimize the release planning and resource productivity. Resolved over 150 escalated client issues, achieving a 98% client satisfaction rating and reducing average resolution time by 30% within the first quarter, improving client trust. Initiating periodic reviews of Technology, People and company goals with the whole technology team.
Rohini Chalke's Contact Information
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