Rohan Lategan

Establish and maintain strong relationships with clients by understanding their business needs, goals, and challenges. Act as a primary point of contact for clients, ensuring effective communication and addressing any concerns or inquiries promptly. Analyze and comprehend the IT infrastructure and requirements of each client within my portfolio. Collaborate with technical teams to propose tailored IT solutions that align with the clients' objectives and improve their overall IT efficiency. Lead the entire sales process, from identifying potential clients to closing deals. Conduct presentations and demonstrations to showcase the company's proactive monitoring services, emphasizing the cybersecurity stack to highlight the company's commitment to security. Work closely with existing clients to understand their evolving IT needs and challenges. Provide ongoing support, ensuring client satisfaction and addressing any issues promptly. Propose additional services or upgrades to enhance the value Kibo Connect delivers, fostering long-term relationships. Identify opportunities to upsell or cross-sell additional services to existing clients. Develop and execute strategies to acquire new clients, leveraging your understanding of client needs and the benefits of the company's proactive and cybersecurity-focused services. Stay updated on industry trends, IT advancements, and cybersecurity threats to provide informed advice and solutions to clients. Educate clients on the importance of staying ahead in the ever-evolving IT and cybersecurity landscape.

As a dynamic and results-driven Business Development Manager, I played a pivotal role in aggressively expanding the company's market reach and securing new business opportunities. My responsibilities were centered around driving revenue growth and enhancing the ISP's competitive position through strategic business development initiatives. Spearheaded aggressive market penetration strategies to identify and capitalize on untapped business opportunities. Conducted thorough market research to identify emerging trends, customer needs, and potential growth areas. Developed and executed targeted client acquisition campaigns, resulting in a substantial increase in the ISP's customer base. Established and nurtured relationships with key stakeholders, positioning the ISP as the preferred choice for potential clients. Formulated and implemented innovative sales strategies tailored to the unique strengths and offerings of the ISP. Employed a proactive approach to showcase the ISP's capabilities and differentiate it from competitors in the market. In summary, my role as a Business Development Manager was characterized by an aggressive pursuit of new business opportunities, resulting in significant market expansion and revenue growth for the company. Through strategic thinking, relationship-building, and innovative sales approaches, I contributed to solidifying the ISP's position as a leader in the telecommunications industry.

As a sales consultant my role involved promoting and selling comprehensive communication solutions that integrate various communication channels into a single platform. Worked closely with clients to understand their specific communication needs, challenges, and goals. Conduct thorough needs assessments to identify areas where unified communications can improve efficiency, productivity, and collaboration within their organization. Based on the client's requirements, created tailored proposals that outline how the unified communications solution can address their challenges and meet their objectives. Product demonstrations and presentations to showcase the features and functionalities of unified platform. Highlight how these features can solve specific problems or enhance the client's communication infrastructure. Cultivated strong relationships with clients by being a trusted advisor. Understand their business environment, industry challenges, and future goals. Effectively managed the entire sales process, from lead generation to deal closure. Kept accurate records of client interactions, manage proposals, and coordinated with internal teams to ensure smooth implementation. Worked closely with technical teams to ensure a seamless transition from the sales phase to implementation. Collaborated with engineers, project managers, and support staff to address any technical questions or concerns raised by clients. Provided training and ongoing support to clients as they implement and use unified communications solutions. Addressed any issues that may arise and ensure a positive customer experience.

I served as the Fleet Manager where I successfully oversaw a fleet of 105 vehicles. One of my primary responsibilities was coordinating the movement of these vehicles among different branches, ensuring their optimal functionality and roadworthiness. This involved meticulous planning and execution to guarantee that the right vehicles were in the right locations at the right times. Additionally, I played a pivotal role in procurement activities related to the fleet. This encompassed tasks such as identifying suitable vehicles for the company's needs, negotiating with suppliers, and ensuring cost-effectiveness in all procurement decisions. By actively managing the procurement process, I contributed to maintaining a well-equipped and efficient fleet. As the Occupational Health and Safety (OHS) officer, I took charge of ensuring a safe working environment for all employees, particularly when involved in new projects. Collaborating closely with the Growth Manager, I aligned vehicle requirements with the specific demands of new projects. This involved assessing the nature of each project and determining the appropriate vehicles that would meet safety standards and project requirements. Through effective collaboration and communication with various stakeholders, including the Growth Manager, I ensured that our fleet was not only operationally sound but also aligned with the growth and expansion goals of the company. My multifaceted role allowed me to contribute significantly to the overall success and safety of both ongoing operations and new initiatives within the organization.

Consulting with Business and Residential consumers to establish a need for Solar and backup power.

Answering calls, doing SQL Server installations, managing internal staff laptops software, updates and upgrades etc., preforming sales duties as well as supporting clients on software and consulting, building client relationships. Working closely with MD (managing director) on sales marketing and development.