Rohan Fernandez
Director, Regional Service Delivery Manager, Data Center Services @ UBS
About
Versatile strategic technology leader with over 25 years’ experience in infrastructure (14+ years in Data Centers) within the Banking and Financial Services industry, with a proven track record in operations, service delivery and projects • Trusted advisor and strategic leadership with Leadership teams having defined and implemented (design thru delivery) multi-year Data Center transformation strategies • Understands client needs and provides fit for purpose solutions • Demonstrates consistent delivery having successfully managed several multimillion-dollar projects • Passionate about clients with a “Can-Do” attitude, taking accountability for the client experience • Risk management focus balanced with efficient operations having developed standards and processes that met regulatory and compliance guidelines with successful audit and controls track record • Vendor and Outsourcing management expertise having delivered numerous RFP’s and managed multiple vendors / colocation partners • Committed to drive innovation, operational excellence and continuous improvement Specialist Expertise: Data Center (strategy / design and build / relocation / migration / optimization / operations) management | Service delivery | IT operations | Project / Program management | Solution design / Consultancy | Enterprise application rollouts | IT (compute / storage / network / cloud) infrastructure | People management | Vendor management | Colocation management | Outsourcing
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Singapore
Information Technology & Services
Data Center Operations, Problem Management, Perseverant, Tenacious Work Ethic, Conflict Management, Crisis Management, Decommissioning, Inventory Management, Sustainability, Technical Support, Facility Management (FM), Provisioning, Client Services, IT Cost Optimization, Business Continuity Management (BCM), Server Virtualisation, Monetization, Resource Management, Strategic Initiatives, Capacity Management
Experience

Director, Regional Service Delivery Manager, Data Center Services
Singapore
Managed day-to-day operations along with audit and compliance across the combined UBS + Credit Suisse Data Center portfolio, also focusing on consolidation / integration of the two environments ✔Data Center Operations ✔Audit, Risk and Compliance ✔Harmonization / Optimization; controls and process ✔Data Center setup / migration / integration / decommission ✔Vendor / Colocation management

Vice President, Regional Lead, APAC Data Centers
Singapore
Led 24X7 operations, risk, strategy, projects and budgets across the APAC Data Center portfolio ✔Data Center Operations / Service / Strategy management ✔Data Center Design / Build / Migration ✔Office / Workspace design ✔Project / Program delivery ✔Vendor / Colocation management (incl. Continuous Improvements (CSI) and Budgets) ✔Contracts / Statement of Work (SOW) / Third Party Risk Management (TPRM) ✔Outsourcing management ✔Technology Placement / Provisioning / Decommissioning / Equipment and Media Lifecycle ✔Capacity and Inventory management ✔Data Center audit, control catalogs, standards and policies, risk and compliance ✔Proactive attestations through development of Threat and Vulnerability Risk Assessments (TVRA) and Control Self Assessments (CSA) ✔Data Center IT Facilities Management capability lead facilitating new product offerings, standards and processes ✔Team Leadership and Mentoring

Project Manager, Technology Infrastructure Services
Singapore
Successfully delivered projects (as Infrastructure project manager) in the technology, workspace and disaster recovery space across the region ✔Data Center / Office / Technology infrastructure / Disaster Recovery setup in multiple APAC locations

Data Center Facilities Manager
Singapore
Enterprise Data Center operations manager for Tokyo / Singapore, having also successfully managed the setup / migration of the Singapore Regional Data Center (multi-million USD initiative) ✔Data Center Operations ✔Audit, Risk and Compliance ✔Delivered the Regional Data Center - Project Planning & Scheduling - Budget & Resource Management - Risk & Issue Management - Team Leadership & Coordination - Stakeholder Communication & Reporting

Enterprise Server and Storage Lead
Tokyo
Managed Enterprise Server, Database & Storage, and was the APAC lead for the Compute virtualization and consolidation program ✔Infrastructure Management ✔Performance & Capacity Planning ✔Security & Compliance ✔Incident & Problem Management ✔Vendor & Technology Management ✔Team Leadership ✔Project & Stakeholder Coordination ✔IT Deployments; Strategy and Schedule
Rohan Fernandez's Contact Information
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