Rodrigo F.

Hired by a remote financial services company to lead sales, marketing, and operational responsibilities supporting client acquisition, onboarding, performance tracking, and internal process improvement. Consistently exceeded monthly performance targets, reaching 100 percent of goals from month two and 130 percent during major launches by tracking KPIs and supporting data driven decisions across sales and operations Led translation and deployment of two LATAM product launches, managing large data sets, content uploads, and system accuracy for more than 100 modules across internal platforms. Coordinated client facing operations through Zoom and phone, resolving high volume requests while maintaining documentation accuracy and service level standards for high value transactions. Moderated high volume virtual sessions with more than 5,000 participants and internal sessions with more than 200 attendees, ensuring operational readiness, reporting accuracy, and cross team coordination. Provided real time translation support and managed a Portuguese language client platform, supporting Latin America operations and improving communication efficiency across regions.

Brought on by a auto parts (Starters & Alternators) importer to execute daily import operations, supplier selection, price management, freight forwarding, customs clearance and delivery through national distribution channels. Responsible for sourcing and selecting international suppliers and constructing pricing models to remain competitive while meeting leadership margin expectations. Supported a consistent 10 percent sales increase by conducting nationwide market visits and analyzing supplier costs, freight, and competitive pricing to strengthen pricing decisions and protect margins across key product categories. Maintained pricing and product data across internal systems, ensuring accuracy of cost inputs, landed cost calculations, and catalog updates for aftermarket parts. Reduced costs by more than 20 percent by onboarding new Chinese suppliers through factory visits and negotiations, improving pricing, lead times, and supply reliability. Managed end to end import operations including purchase orders, production tracking, shipment coordination, customs documentation, and delivery to national distribution channels. Worked closely with sales and finance teams to monitor margins, review price adjustments, and support customer specific pricing for distribution expansion across Mexico and Latin America. Monitored shipment timelines and escalated delays when needed, maintaining consistent supply of starters, alternators, and parts across national distribution networks.

Hired to lead import operations, sourcing, and pricing strategy for a mid sized automotive aftermarket importer/exporter specialized in starters, alternators, and related components, supporting national distribution and margin performance. Reduced costs by over 10 percent while maintaining service levels by implementing data driven purchasing, landed cost analysis, and inventory based ordering to support margin control and distribution to national, Mexico & LATAM Strengthened supplier base by sourcing manufacturers across China, Europe, and Latin America, negotiating pricing and terms to improve cost competitiveness and supply reliability. Managed end to end international purchasing and import logistics including purchase orders, production tracking, freight coordination, and customs documentation through warehouse delivery. Increased annual sales by 28 percent by launching a national distribution model based on 100 percent imported products and onboarding 170 distributors within 24 months. Improved pricing accuracy and product data governance by leading development of a national aftermarket catalog with OEM and competitor cross references to support quoting and distributor sales.