Rodrigo Jiménez
Head of Treasury
About
I’m a Production Engineer and M.Sc. in Supply Chain and Logistics Management with 5+ years of experience, with extensive background supporting Consulting, Products, Sales and Distribution operations in the Banking, Q-Commerce, Marketing and FMCG industries. I’m a dynamic leader who consistently achieves outstanding results and KPI metrics while building and maintaining strong, loyal relations with both clients and colleagues. Skilled in task prioritization and resolving issues successfully with outstanding interpersonal abilities. During my career, I have held different roles, where I have applied improvements to company procedures, established effective customer relationships and provided general support to the management team, developing strong organizational skills, leadership, industry knowledge, and communication abilities. I'm always looking for opportunities, that can help me learn, grow and develop my professional career. Out of work, I enjoy football, padel, kitesurf, ping-pong, etc.
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Venezuela
Restaurants
Postman API, Microsoft Power BI, Bitrix24, AS/400, Product Management, Supply Chain, Logistics, Sales, Banking, Strategic Planning, Quality Assurance, Customer Relationship Management (CRM), Lean Manufacturing, Research, Renewable Energy, Microsoft Office, Leadership, Customer Service, Teamwork, Salesforce
Experience

Head of Treasury
Miso, Tanti & Akami Restaurants
Caracas, Federal District, Venezuela

Consultant
Caracas, Venezuela
My role was to: -Perform diagnostics and define operational and technological strategies in order to offer payment method solutions for banks and fintechs from Venezuela and Chile. Achievements: -Initiated the migration from the Maestro portfolio to Mastercard Debit in Venezuela, which subsequently enabled the activation of Banesco, BBVA, and BDT cards and POS. -Designed attention and tech models in order to execute the Mastercard Debit Contactless migration for G+D in Venezuela, facilitating its development and use for the cardholders. -Supported CAT-Cencosud in Chile with the TSYS migration stabilization, reducing refund incidents, improving release management and facilitating file understanding. -Optimized the credit issuing processing migration of Banco Security in Chile, updating its authorization, debit, accreditation and compensation processes.

Product Specialist III
Caracas, Venezuela
My role was to: -Lead a team of 2 people in order to create new digital products and/or services. -Design the update and innovation of existing digital products and/or services. -Test digital products and/or services in development, quality and production environments. -Present and offer BanescoPagos, C2P, API, Multipagos, Online Collection and Direct Debit services to new customers. Achievements: -Designed, developed, and created the Transaction Confirmation API service, currently used by 30+ companies in Venezuela. -Designed, developed, and created the Vuelto P2P API service, currently used by 50+ companies in Venezuela. -Conceptualized and designed the affiliation, integration, and upgrade process for 3 new clients with the International Remittances API service. -Reached agreements with 30+ companies for the BanescoPagos and C2P services, which allowed to increase the sales percentage.

Digital Transformation & Innovation Master
Caracas, Venezuela
My role in the rotational program was to: -Generate the Hard-Currency, the Objectives Distribution and the POS Sales Reports for the specialized banking and branches of Banesco. -Benchmark other banks UI, UX and CX in order to provide possible improvements or new solutions for Banesco's products and services. -Present and offer digital payment buttons to new customers. Achievements: -Gained a comprehensive view of the bank's operations through work in the Commercial, UI/UX/CX and Product areas.

Sales Executive
Caracas, Venezuela
My role was to: -Make cold approaches and cold calls in order to attract new customers and offer the marketplace service. -Follow up customers and key accounts in order to accelerate administrative, onboarding and go-live processes. Achievements: -Reached agreements with 100+ partners, including restaurants and local-stores key accounts in Caracas, Barquisimeto, Margarita, Puerto La Cruz, etc., which allowed to increase sales percentage and accelerate expansion processes to other cities in Venezuela.

Remote Business Consultant
California, United States.
My role was to: -Make cold calls in order to attract new customers and offer different advertising/marketing products or services. -Follow up customers and key accounts in order to accelerate administrative, onboarding and go-live processes. Achievements: -Reached agreements with 12 partners, including 5 key accounts which allowed to increase sales percentage.

Sales and Distribution Planning Intern
Caracas, Venezuela.
My role was to: -Control the national beer, malt and wine inventory. -Track and classify the national GTM and NGTM wine sales. -Supervise the Aruban and Curaçaoan beer and malt sales. -Create and design the national beer, malt and wine retail sales reports. -Support and assist with the inclusion and/or exclusion of SKU's. Achievements: -Gained a comprehensive trade-marketing, retail and sales vision of 100+ Beverage SKU’s for the Venezuelan and international markets.
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