rodrigo almeida

dealer operation planning

About

Dealer Operation Planning na Toyota do Brasil

Country

brazil

City

sao paulo

Industry

automotive

Skill

automotive engineering, automotive, vehicles, kaizen, engineering, finite element analysis, cae, continuous improvement, hypermesh, engenharia, engenharia automotiva, metodologia kaizen, engenharia assistida por computador

Experience

customer service engineer

toyota do brasil

2012-9 - 2015-1 · 2 yrs 5 mos

* Customer complaints risk management * Company representative in court proceedings, conciliation agreement and Costumer Protection Program (PROCON) * Dealer auditor (customer service, diagnostic assistance).

virtual validation engineer

general motors

2008-1 - 2012-9 · 4 yrs 9 mos

* Risk management for Global Small Vehicles development * Safety focus group member * Quality process member * Global standard works development to optimize efficiency * Responsible for integration between physical tests and virtual analyses * Support strategic meetings * Plan and coordinate CAE Engineers activities.

claims analysis coordinator

itaú unibanco

2003-12 - 2007-3 · 3 yrs 4 mos

* Fraud investigation at claims process * Customer service (insured, contractors and suppliers), * Financial reserve control. * Vehicle wrecks expertise (automotive components).

dealer operation planning

toyota do brasil

2015-1 - Present · 11 yrs 9 mos

* Dataflow improvement and standardization * Risk management * Dealers Priority group management * Dealer operation complaints reports to BOD Monthly Meetings