rodrigo monteiro

Responsible for running the day to day cleaning UCD common area. Assist in the training of new hires. Suggest improvements to enhance site efficiency and looking for new ideas to help with the planning and growth of Noonan within UCD Adhering to relevant Health & Safety legislation - manual handling, wear protection such as gloves and mask and how to use chemicals

* Supervising and guiding team members as they complete their job. * Responsible for stock control at the a * end the month, requesting all supplies need for team member to do their job. * Listening to team member feedback and report them to management. * Creating weekly reports and updating manegement on the team progress, staff absences and holidays.

Managed The sales Team to achieve growth and hit sales target. Designed and implemented strategic business plan that expand company’s base and ensure it is strong presence Responsible for recruiting, training and monitoring of sales representatives Focused to build and promote strong, long -lasting customer relationship by partnering with them and understanding their needs. Identified market shift while being fully aware of new products and competition status Business to business Met and greeted up to 20 business clients and supplies to the office weekly to discuss and negotiate deadlines. Dealt with customer in a very friendly and polite way, providing a high standard customer service by answer any questions. Maintained close contact with customers, through phone and email, following-up after sales team services.

* Ensured that the highest level of customer satisfaction was maintained * Provided high quality customer service * Prepared weekly reports on sales, profits, etc. and documented them * Effectively solved customer complaints and queries * Developed performance analysis reports for the store staff * Strictly followed store policies and implemented them effectively * Provided high quality customer service * Looked after and minimized the operational cost of the store