Rodrigo Lainez

- Lead inbound stow operations for a team of 100+ associates, ensuring safety, quality, and productivity targets are consistently met - Manage staffing, workflow execution, and real-time operational performance across the shift - Trained and onboarded 3 new peer Area Managers while ramping up in role, accelerating their readiness and team integration - Drive continuous improvement initiatives and coach associates to improve performance and engagement - Own daily performance metrics, analyze gaps, and execute action plans on the floor to meet business goals

- Gained hands-on experience managing operations on the warehouse floor, overseeing the inbound department across multiple floors. - Successfully led a project to decrease the late-to-stow DPMO reducing FUD (Fillable, Unfulfilled Demand) units by 16% to enhance process efficiency. - Led and supported a diverse team of associates, including indirect and direct roles, fostering collaboration and maintaining productivity through rate monitoring and task delegation. - Attended pre-day planning and managers’ meetings, absorbing insights to improve operational efficiency and leadership skills. - Worked with mentors and data analyst to master tools like Excel macros, using them to track FUD packages, streamlining workflows.

Deans’ Scholar