Rodolfo Matos

• Direct P&L responsibility for 3PL warehouse operations, managing 18 key accounts ranging from CPG, consumer electronics and industrial components that generated $1.4M+ in annual revenue • Lead a team of 14 warehouse associates and provided direct oversight of 2 project managers with cross-functional management between multiple warehouses that spanned across 50+ clients and 30+ employees. • Negotiate contracts with vendors, logistics providers, reducing overhead by 10% annually. • Implement new staff training, incentive programs, and career growth initiatives, achieving 85% employee retention YoY with improved organizational ROI. • Multi-site inventory management through WMS, conducting quarterly inventory audits, KPI analytics measurement and oversight of end-to-end fulfillment life cycle. • Development and updated warehouse process SOPs utilizing Lean principles. • Certified in Dangerous Goods handling; launched hazmat shipping services as a new value-added option for existing and prospective accounts.

• Managed supply chain for aerospace parts, ensuring on-time delivery for international customers. • Partnered with Project Manager to oversee end-to-end purchasing lifecycle for 6 international contracts • Utilization of MRO software (Quantum) for logistics tracking and material purchasing. • Communicated with international accounts and domestic vendors to secure accurate quotations and lead times.

• Directed daily schedules for clinical staff, reporting directly to the Chief Clinical Officer • Generated weekly KPI reports for the CEO, tracking outpatient attendance and insurance claims. • Audited EHR systems and managed CRM for patient data.

• Provided administrative support for a team of 5 therapist and served as the Clinical Director’s assistant • Developed marketing strategies local unions to increase patient enrollment. • Supervision of daily clinical operations and communicating with patients