Robson Cruz

Served as the lead functional consultant for Oracle Inventory and WMS modules, supporting Portobello América warehouses in USA with all INV/WMS module setups. • Acted as the primary Oracle WMS/INV Functional Consultant, ensuring smooth end-to-end delivery and system integration. • Provided comprehensive post-implementation and ongoing functional support for Oracle Inventory and WMS modules, ensuring seamless operations across international sites by resolving system issues, implementing enhancements, and driving continuous improvements that increased warehouse accuracy and overall process efficiency. • Design and implement new features and process improvements to enhance warehouse operations and align technology with evolving business needs.

As a Technical Lead & Oracle Sr. Consultant specializing in Warehouse Management Systems (WMS) at TCS US, I leverage a robust blend of analytical, technical, and managerial skills to enhance Oracle EBS WMS operations and oversee integrations between Oracle Cloud and Oracle EBS. • Technical Implementation and Project Leadership: Lead technical projects from conception through to delivery, including detailed requirements analysis and the creation of comprehensive technical and functional documentation. My focus on maintaining high-quality standards ensures robust system performance and operational excellence. • System Optimization: Developed and implemented innovative solutions that accelerated system performance. I played a key role in resolving critical operational challenges by formulating and enforcing new WMS configurations, significantly enhancing system efficiency and functionality. • Product Design and Development Oversight: Offered technical leadership in product design, development, and delivery processes, ensuring that all projects align perfectly with strategic goals and deliver measurable benefits.

I spearheaded the implementation of Oracle Applications EBS 12.2.10 for Portobello Company Brazil, enhancing the operational capabilities of Portobello América’s warehouses in the USA. • Project Leadership and Implementation: Led the successful implementation of Oracle EBS for a major international client, marking my first project management role as an Oracle Inventory Functional Consultant. My leadership ensured a structured and effective deployment, aligning with client objectives and timelines. • Functional Support and Integration: Provided end-to-end functional support, ensuring seamless integration and configuration of Oracle Inventory and WMS modules. My detailed approach bridged the gap between technical functionalities and user requirements, facilitating a smooth transition and successful system adoption. • Operational Enhancement: Enhanced warehouse operations by implementing customized Oracle EBS solutions. My expertise in Oracle functionalities enabled me to provide strategic guidance and tailored solutions, significantly improving efficiency and performance in warehouse management.

At Datum / DXC Technology, I successfully led the implementation of OTM across four Latin American countries—Peru, Colombia, Ecuador, and Chile—for Mondelez, a leading global confectionery and snack food company. My role was instrumental in enhancing logistical operations and adapting the system to meet both regional and global business demands. • Project Implementation: Spearheaded my first international project and first Oracle Transportation Management (OTM) implementation, coordinating the rollout across multiple international markets. My strategic oversight ensured the project aligned with broader objectives to enhance global supply chain operations. • System Configuration and Management: Managed a comprehensive range of OTM functionalities, including Rate Management, Agents, Integrations, Service Providers, Screen Sets, Actions, Workbench, Bulk Planning Parameters, Invoices, and Vouchers. My expertise ensured seamless system functionality and integration with existing processes. • Operational Enhancement: Configured and optimized OTM to enhance logistics operations, tailoring the system to meet specific regional needs while adhering to global standards. This strategic configuration significantly improved operational efficiency and responsiveness. • Support and Integration: Provided end-to-end support throughout the deployment process, ensuring successful integration and functionality of OTM solutions in diverse markets. My hands-on approach and technical acumen facilitated smooth transitions and operational continuity.

I played a key role in the implementation and rollout of Oracle Transportation Management Cloud (OTM), contributing to various Oracle EBS modules. My technical expertise and training in Agile and Oracle Business Intelligence Publisher Cloud (OTBI) significantly enhanced project delivery and system performance. • Oracle Systems Implementation: Participated in the rollout of Oracle Transportation Management Cloud, designing and maintaining critical PLSQL scripts, Oracle Forms, and Reports, including XML Publisher Reports. This ensured accurate data representation and optimized system performance. • Module Support and Leadership: Provided comprehensive support and directed end-to-end implementations for Oracle Warehouse Management (WMS), Shipping Execution (WSH) ,Oracle Transportation Management Cloud (OTM), Order Management (OM), and Inventory (INV) modules. My efforts guaranteed system reliability and streamlined operations. • Interface Execution and Integration: Executed interfaces between Oracle E-Business Suite and Oracle Cloud using File-Based Data Import (FBDI) and Oracle Integration Cloud (OIC), facilitating seamless data integration and enhancing operational capabilities. • Custom Solutions and User Training: Applied the AIM Methodology across WMS, OM, Shipping, and INV modules to deliver solutions tailored to specific business needs. Additionally, I led user training sessions to ensure effective tool utilization, particularly as the IT Logistics WMS/OTM Leader. • Technology Upgrades and Recognition: Engaged in significant technology projects, including the upgrade from Oracle EBS 11.5.9 to 11.5.10.2 and the implementation of 3G technology. • Process Improvement: Spearheaded a project that significantly improved picking and packing processes through the development of custom WMS solutions, enhancing operational efficiency.

During my tenure at Jequiti, I specialized in the development and maintenance of Oracle systems, applying advanced methodologies and technologies to enhance the functionalities of AR, Billing, and WMS modules. • Oracle Systems Development: Developed and maintained critical components including stored procedures, packages, and SQL/PLSQL scripts. Utilized AIM Methodology along with Oracle Data Integrator (ODI) and BPEL to ensure efficient and reliable system operations across Oracle Receivables (AR) and Warehouse Management (WMS) modules. • Business Process Optimization: Created and implemented BPEL reports and interfaces, significantly streamlining business processes and enhancing operational efficiency. This initiative improved system interactions and workflow management, directly impacting business productivity. • Custom Solution Engineering: Leveraged technical skills in PLSQL, Oracle Forms, Oracle Reports, and BPEL to deliver tailored solutions that optimized system operations and met specific business requirements. • Training and Integration Support: Delivered comprehensive training programs on Oracle Data Integrator (ODI) interfaces, facilitating seamless integration with Hyperion systems and ensuring that team members were proficient in maintaining and managing new systems. • System Accessibility and User Experience: Improved system accessibility and functionality by creating user-friendly APEX screens, enhancing user engagement and system usability. • Data Workflow and Integration Enhancement: Streamlined data workflows through the implementation of efficient ODI solutions and intuitive APEX interfaces. Also enhanced data migration and integration processes by developing and optimizing ODI data loads, ensuring accurate and efficient data handling.

I progressed from a Trainee to a Full System Analyst, where I played a pivotal role in the development, maintenance, and enhancement of Oracle EBS systems across multiple modules including AP, FA, GL, SysAdmin, MRP, and OM. • Oracle Systems Development and Support: Established and maintained critical Oracle components such as stored procedures, packages, SQL/PLSQL scripts, Oracle Forms, and Reports. Provided comprehensive technical support for key Oracle modules, including Payables (AP), Fixed Assets (FA), General Ledger (GL), and SysAdmin, ensuring optimal functionality and system performance. • System Enhancement and Upgrade: Actively contributed to an Oracle EBS version upgrade project, focusing on smooth transitions and system enhancements. This involved creating and maintaining triggers, functions, and packages that enhanced system functionality and performance. • Custom Solution Development: Utilized AIM Methodology to optimize business processes and system operations, delivering tailored solutions that addressed specific organizational challenges. • Module Implementation: Spearheaded the implementation of the Manufacturing Module, ensuring its seamless integration and functionality within the existing system architecture. • Database and Operations Optimization: Expedited system operations by developing technical solutions and maintaining robust database systems. Created and optimized Oracle Forms and Reports to ensure accurate and efficient data presentation. • Specialized Module Leadership: Led the development project for the Systrading module, focusing on Export Control and Trading functionalities, which significantly improved the module's efficiency and integration with other systems.