robinder gill

* Roles and Responsibilities: (Technical Project Manager) * Provided assistance to team members when they are stuck with a problem * Managed creation of workflow system for major client accounts using VB.net and SQL Server database * Clarifying client's system specifications, understanding their work practices and the nature of their business, planning timescales and the resources needed * Keeping the team morale high by organising social events * Delegating the tasks and identifying the areas where the team can excel * Implementing best design and coding practices for various project * Ensuring sufficient team work is allocated to the team members * Ensuring sufficient documentation is in place for regular systems * Worked on change management of various systems for AXA, CGU, TRU and ANZ

* Aug 2005 – Feb 2007 Roles and Responsibilities at CGU: (Junior Project Manager) * Working with clients to define the scope of a NOVUS project * Providing in time solutions to management * Developing agreed solutions and implementing new changes to systems * Conducting interviews and providing feedback on various candidates * Negotiate times, setting priorities and deliverables * Addressed issues and Corrective Action Report’s in given time * Jan 2005 – Aug 2005 Roles and Responsibilities in IT department: (Technical Lead) * Liaise with Sales and staff from various departments * Providing assistance, training and mentoring to new recruits and team members * Six Monthly staff appraisals and monthly reporting on department’s performance * Regularly auditing and delegation of work to team members * Implemented various web tools for speed up processing and reduce man hours

* As a Project Manager, creating timeline for the project, Organising and chairing meetings: * Day to day supervision of project to ensure that set tasks completed on time * Liaising with client to ensure project deliverables are on target * Gathering and analysing eliminate effects of scope creeping * Research on database, 3D web technologies like VRML and X3D

* Rapid Application Development (RAD) project manager: * Team structure and decision making on project planning, creating Big Picture Plan’s and costing (resource and time) for the SDLC of the UMS * Worked on Concept of Operation document * Requirements/Design traceability auditor * Organised and participated in various User Acceptance Testing * Creating schedules and weekly progress monitoring * Leading from front with achieving timely milestones

Currently accountable for the end-to-end delivery of a series of infrastructure projects. Projects relate to technologies such as; mobile device management, virtual contact centre, unified communications and wireless technologies. Responsibilities and skills include (however not limited to); project profit and loss, internal and external stakeholder management (including governance committees), resource management, risk and issue management, time management and the associated negotiation and proactive management skills to facilitate a successful outcome. A strong emphasis required on stakeholder and communication expertise, in response to multiple and varied demands. These challenges have included; tight deadlines and budgets, a large number of stakeholders (from differing levels of seniority) across large and complex organisations, and new technologies. Effective communications and expectation management have been paramount for success, along with the ability to perform well under pressure.