Robina McCormick

• Creatively sources and screens candidates for a wide variety of operational and IT/technology related positions. • Spearheaded multiple continued learning initiatives including presentations around search and messaging best practices, created a recurring recruiting department podcast to encourage continued learning surrounding evolving industry topics, and authored a technology specific booklet for the Corporate recruiting team to understand the job specifications and success factors for each department. • Works closely with the leadership team to understand job specifications and success factors for each position in the company. • Pre-screens applicants and gathers information regarding education, experience, training, job skills, and salary requirements. • Manages the interview process, coordinates job offers, and initiates onboarding. • Coordinates candidates offer information (salary recommendation, interview team feedback, psychological assessment, etc.). Makes verbal offers, authors offer letters, determines employment dates and initiates onboarding activities. • Utilizes industry standard tools like ZipRecruiter, Indeed, LinkedIn Recruiter, along with sourcing new tools for effective recruiting. • Creates engaging and personalized outreach messages. • Develops strong relationships and collaborate with hiring manager, business leaders and HR to maximize effectiveness and timeliness of recruiting process. • Utilizes Salesforce and Dayforce daily. • Prepares daily, weekly, and monthly reports on submissions, interviews, confirmations, and placements. 🏆 2022's Recipient of the Guts & Grit award for an unmatched level of persistence & innovation 🏆 2023's Recipient of the Exceptional Teammate award for exemplifying this Core Value 🏆 2023's Recipient of the Corporate Recruiter of the Year award

• Responsible for handling requirements from assigned client base. • Completed recruitment life cycle for Direct Clients and MSP Clients in the US including delivery. • Operated as the lead point of contact for all matters specific to assigned accounts. • Built and maintained strong, long-lasting customer relationships. • Developed strong relationships with customers, connecting with key business executives and stakeholders and preparing reports. • Liaised with cross-functional internal teams to improve the entire customer experience. • Forecasted and tracked key account metrics. • Assisted with challenging client requests or issue escalations as needed. • Worked in collaboration with a dedicated recruiting team to facilitate a successful delivery process for clients. • Ensured the timely and successful delivery of our solutions according to customer needs and objectives. • Analyzes, screened, and submitted candidate profiles as per client requirements. • Responsible for maintaining and communicating candidate follow-up and status update on a regular basis

Staffing, training and associate development leader responsible for creating programs that develop associates into maximum performers and leaders. Responsible for the training and development of recruiting associates within various fields on a nationwide level- specialties also include training curriculum and program creation/deployment. • Developed customized training programs for core associates to enhance skills; complete creation of training materials, aids, and presentations. • Led, developed and conducted training to personnel to enhance individual and team performance, capabilities, efficiency and effectiveness. • Implemented and executed training programs to core associates. • Developed policies, procedures and schedules to support education and training operations. • Evaluated existing training programs (classroom, desk side, computer based) for all core employees and make suggestions for changes. • Collaborated with leadership, by identifying, executing, and adopting best training practices and implementing strategic training initiatives and process improvements designed to achieve business goals. • Worked together with Leadership to develop and oversee policies and programs to increase associate retention. • Created mentoring/coaching programs designed to develop associates; Consulted with leadership on individual and team performance to increase delivery. • Compiled, developed, and monitored activity based reports and the development/deployment of corrective action plans/programs. • Provided desk-side training and one-on-one tutoring/shadowing to associates when needed, ensuring consistent and uniform delivery of service. • Performed trend analysis to identify gaps in training.

• Proactively identified, screened, and approved a series of candidates to meet ongoing hiring needs • Practiced numerous sourcing strategies including referral generation, ad placement, position postings, direct sourcing/cold calling, partnering with other business partners, candidate referral and networking to develop a qualified pool of candidates • Responsible for sourcing qualified candidates by utilizing internet advertising and searches, professional and social networks, university recruiting programs, and referrals • Screened candidates, negotiated pay rates with candidates, scheduled interviews, and extended offers • Managed scheduling and logistics of interviews with candidates and account managers • Utilized Top Echelon's Big Biller online recruiting software to track and search candidates • Sourced, interviewed and hired internal sourcing professionals and junior recruiters, both offshore and on-site • Supervised, trained, and facilitated career development of internal sourcing professionals and junior recruiters • Met and exceeded all recruiting standards set forth by management as well as personal goals • Utilized networking sources such as Monster.com, Craig's List, BigBiller, LinkedIn , Dice, and Zip Recruiter to post jobs and source candidates • Built strong, positive relationships with clients, hiring managers, staffing specialists and other HR professionals