robin burdick

Perform daily tasks that impact payroll, regulatory requirements, financial reporting, accounting, and billing. Facilitate sustainable growth of the Power/Generator program by collaborating with team members to develop processes that support new work and enhance workflow. Identify and maintain key metrics to measure performance.

Perform daily tasks that impact payroll, regulatory requirements, financial reporting, accounting, and billing. Facilitate sustainable growth of the Power/Generator program by collaborating with team members to develop processes that support new work and enhance workflow. Identify and maintain key metrics to measure performance. Supervise and mentor QC admins for best practices for Quality Control and internal processes.

* Provided comprehensive administrative support for the CFO, Director of Construction and Project Superintendent. * Established, maintained and updated files and documents, electronically and in paper files. * Scheduled all meetings, record and publish staff meeting minutes. * Set up of new office, filing systems and computer network drives. * Worked closely with escrow companies, property management and real estate agents for current projects as well as future land acquisitions. * Compiled and prepared data for financial institutions to finance projects and for construction loan draws. * Accounts payable and light Human Resources work.

* Delivered wide-ranging Executive Administrative support to the Senior VP of Sales, Senior VP of Sales Operations and the entire sales team consisting of 25 people. Worked closely with the CEO, CMO, and CFO compiling sales reports for distribution to the executive team. * Collaborated and streamlined the new customer onboarding process to reduce the amount of steps and multiple people/departments involved by 40%. * Assured client relationship satisfaction with ~800 external clients as well as multiple internal departments during and after delivery of services on a daily basis. * Developed materials, standard operating procedures and facilitated training to new sales department employees on sales and company policies, utilizing CRM, network shared folders and Microsoft Outlook.

Corporate Privacy, Dynamics of Interpersonal Communication, Communication to Increase Understanding, Listening, Influencing and Handling Tough Situations, Constructive Confrontation, Effective Meetings, Working @ Intel, Designing Info for the Web, FrontPage 97/98 Advanced Topics, Web Publishing Intro (HTML), Web Author Training, Outlook 97/98 Advanced, Outlook 98 Productivity, Basic Legal Training, Enhancing PowerPoint Presentations, Excel New Users, Excel Data/Charts, Team of Two, IE4 New User, Admin Training for Office XP, Focal Tools Training, The Boss Factor, Paradigm Shift of Change, Making the Change, Working with Difficult People, BPX @ Intel