robin brady

assistant

About

Assistant at BDA Financial

Country

united states

City

leesburg

Industry

financial services

Skill

marketing research methods, facilitation techniques, customer satisfaction, customer relations, planning, process improvement, requirements analysis, customer service, marketing research, project planning, product management, telecommunications, product development, strategic planning, team leadership, team building, program management, management, analysis, business development, cross functional team leadership, leadership, sales, marketing, crm, product marketing, market analysis, strategy, business strategy, vendor management, competitive analysis, business analysis, business planning, consulting, market research, project management

Experience

project manager, customer satisfaction and quality, verizon account

nortel

1997-1 - 2001-1 · 4 yrs 1 mo

Supported Verizon account team by managing Nortel's report card response process and maintaining overall satisfactory customer report card performance. Worked closely with account team to increase sales opportunities by understanding and identifying customer product requirements early in the development process.

marketing planner and advisor, new services methodology

nortel

1987-1 - 1997-1 · 10 yrs 1 mo

Marketing research team leader to identify new residential and small business telecom service opportunities. Investigated and adapted industry best practice marketing research processes and methods to understand end user requirements. Provided consulting and facilitation expertise to other teams to meet new product development objectives.

manager, market analysis and communication

alcatel

1983-1 - 1987-1 · 4 yrs 1 mo

Supported sales team through a research and information program that focused on identifying key sales leads and opportunities. Supervised both internal and external public relations activities and served as liaison to company advertising and public relations firm.

product planner

motorola

1981-1 - 1983-1 · 2 yrs 1 mo

Worked with sales team to develop strategies for large bids and define specialized products for key customers. Presented new products to sales team and customers. Developed theme and wrote copy for several major product announcements. Generated market analyses and formulated pricing strategies for new products.

assistant

bda financial

2004-1 - Present · 22 yrs 9 mos

Establish positive relationships with clients. Assist in the management and organization of client information and attend to the servicing of all client needs. Contact and schedule client meetings and reviews. Assist in planning and executing client events. Manage and process large client and prospect mailings and update client relationship database. Review and file client financial statements. Attend a variety of showcases to assist in client prospecting.