robert gerlock

global account manager

About

My goal is to make Black Box an indispensable communications partner. We’re dedicated to identifying and bringing new technologies to the forefront. We can guide you through the complex challenges of transitioning from traditional communications to new and dynamic technologies. We’ll help you improve your organization by weaving these technologies into the fabric of your everyday operations Whether your needs involve migrating to unified communications, managing a call center, upgrading infrastructure, deploying enterprise video or UC Cloud Solutions, Black Box offers you complete communications solutions, services, products and support communications. We collaborate with our clients through the following: -Unified Communications via Multiple Hosted, Cloud & Premise Solutions -Professional Services -Managed Services -Enterprise Video Communications -Comprehensive Wireless -Data Communications -Cabling and Infrastructure -Contact Centers -Digital Signage

Country

united states

City

scottsdale

Industry

telecommunications

Skill

unified communications, managed services, telecommunications, voip, telephony, solution selling, wireless, call centers, professional services, ip, account management, data center, ivr, avaya, integration, sales, cisco technologies, sales management, wan, avaya technologies, new business development, product management, customer service, strategic planning, program management, planning, selling, system deployment, requirements analysis, call center, customer relations, analysis, black box, network hardware, cross functional team leadership, negotiation, contract negotiation, telephone systems, deployment, forecasting, technology products, project planning, cisco nexus, product development, budgeting, cisco switches, consultative selling, cisco, channel, operation

Experience

global account manager

black box network services

2007-9 - Present · 19 yrs 1 mo

The Enterprise Account Manager (EAM) is responsible for driving revenue growth and bringing in net new business, prospects and strategic customers. Enterprise Account Managers help solve the business needs of prospects and customers by aligning those needs and objectives with Black Box solution(s). Enterprise Account Managers own all opportunities and customers and are responsible for coordinating resources and managing the sales campaign across the entire opportunity pipeline.