Carrasco O.

Sales-focused commercial leader owning retention and revenue expansion across an existing customer portfolio, leading and coaching Account Managers through customer engagement and business reviews, revenue trend governance, and performance scorecards—driving growth via product/GEO diversification and value-add solutions aligned to financial targets.

Managed long-term commercial relationships and growth strategy for a portfolio of strategic regional and global accounts across Consumer, Industrial, Automotive, Electronics, and Healthcare verticals. Focused on strengthening client partnerships, consistently delivering business growth, expanding share-of-wallet, and ensuring high levels of customer retention. Led account planning, pricing strategies, and commercial negotiations, while actively developing a strong sales pipeline aligned with customer needs and market opportunities. Maintained close and continuous alignment with local and regional product managers, as well as global account managers, ensuring a consistent commercial approach and seamless execution across markets. Collaborated cross-functionally with operations and product teams to deliver end-to-end logistics solutions, meeting service, cost, and performance expectations in complex and dynamic environments.

Commercial support role enabling KAM’s Team to win, retain, and grow strategic accounts. Managed pricing and tender coordination, built customer-ready proposals, and ensured strong internal alignment between sales, operations, and finance. Supported account planning and performance tracking to improve pipeline quality, response time, and customer experience.

Drove pricing and commercial development for land transport and local logistics services. Built cost models, managed quotes and tenders, and supported sales with customer-ready proposals—balancing competitiveness, margin, and operational feasibility. Special focus on project cargoes within Industrial vertical market, such as movements for RORO, Break Bulk and special containers.

Supported administrative and operational activities across key logistics processes, including: 1) Oversized Cargo Transportation • Supplier coordination and relationship management • ERP invoicing • Database updates and maintenance • Report drafting and documentation • Support in process standardization initiatives 2) Ocean & Air Imports • Costing and pricing support • Invoicing processes 3) Documents Processing • Process mapping and documentation • Document accounting and registration • Entry of new shipments into ERP system • Preparation of responsibility letters and powers of attorney • SIDEMAR system management

Provided support to the commercial team, primarily focused on client acquisition and retention strategies. Responsibilities included managing databases and handling key documentation related to sales and leasing processes of commercial licenses and premises within the gastronomy, tourism, and hospitality sectors.

Represented the “Escuelas y Colegios Solares de Chile”, initiative, leading outreach, promotion, and sales of a pilot project to private educational institutions. Successfully secured institutional sponsorships and partnerships with key organizations, including the MINEDUC, EXPLORA Program (CONICYT), Ministerio de Energía and the Renewable Energy Center (CER).