robert decker

it analyst

About

AS400 is my primary platform. Break down and setup of hardware on constant basis to adhere to customer contracting, in a disaster recovery environment, was a primary role. RS6000 has been touched upon. I have also repaired department PC's as they network with the midrange platforms. Equipment upgrades and migrations have been performed. Communications in a midrange capacity, is also a hat worn. Was lead to team of 5, looking to move into a technical managerial role. Specialties: LPAR, 100 percent success rate in recovered disaster situations, able to work with all levels of management, trained hires, flow charting, operations, OS installs, troubleshooting, de-installations, wires/cabling, infrastructure, technical sales support, heavy customer service support.

Country

united states

City

chicago

Industry

computer hardware

Skill

networking

Experience

system engineer

sungard availability services

1994-12 - 2007-4 · 12 yrs 5 mos

Lead Recovery Tech to team of five, PC and iSeries repair and troubleshooting. Disaster testing. Peripheral repair and installs, system migrations and conversions performed. Asked for by name for platform specific sales support. Close work with customer service, completion of trouble tickets, help center type support for customer base, and extensive contract upgrade support.

system engineer

sungard

1994-12 - 2007-4 · 12 yrs 5 mos

* Performed hardware migration from AS400 6XX to AS400 7XX. * Responsibilities include breakdown, set-up, and maintenance of new and existing systems, including moving and replacing system cards and peripherals. * Traditional recovery methods and practices, as it applies to testing and Disaster Recoveries, makes up about 50 percent of job responsibilities. * LPAR configuration and troubleshooting * telecommunications duties, including connections from the AS/400 or System 3X to either their VLAN switches or modems. Telecommunications experience includes TCP/IP, Token Ring, Ethernet, SDLC V.24, 5394 controllers, “UltraVNC”, “PCAnyWhere”, and V.35 connectivity. * Trained and certified in mobile data recovery. This includes setup and breakdown of the trucks and generators, along with the install of equipment on the truck. * First level technical support contact for local center; second level technical support contact for remote centers.

pc support

rms computer corporation

2008-6 - Present · 18 yrs 4 mos

PC moves, breakdowns, roll outs, and relocation.

technician support

fieldsolutions

2008-3 - Present · 18 yrs 7 mos

Breakdown and shipping of customer equipment, field service, break/fix

lead operator

health evaluation programs

1991-9 - 1994-12 · 3 yrs 4 mos

* Reported directly to the MIS Director. * Supervision all first shift operations and supervision of second shift operations. * Job scheduling and file management primary operations duties.

installation specialist

fiserv

1985-6 - 1989-9 · 4 yrs 4 mos

* Performed IBM 3X migration to AS400 * Performed system migration from IBM System 3 - M15D to IBM System 36. * Installation of conversion hardware in Credit Unions across the country. * Converted customer data from ASCII to IBM 3X and AS400 format. * Converted programming to match new file structures (Maintenance Only).

installation specialilst

fiserv

1985-9 - 1988-8 · 3 yrs

it analyst

sound solutions

2008-11 - Present · 17 yrs 11 mos

Sound Solutions is a company dedicated to protecting your speech privacy. We represent OEM companies that produce White Noise, ModSCIF, acoustic paint and coating materials.Our lead product is a fully compliant Modular Sensitive Compartmented Information Facility (SCIF). We incorporate pre-engineered acoustic panels to form wall, roof and floor sections. This "six-sided" box is guaranteed to meet the STC requirement for your facility. The room is custom designed to fit inside of your secure area and can be installed in a fraction of the time of conventional construction. Average costs are 70% of drywall construction.