robert chan

Managed and coordinated proejct activities for ViiV joint venture project and AR and CS repatriation project. Maintained project plan and track all project deliverables. Managed and delivered the repatriation of customer service and accounts receivable function from outsourced service provider on time with ever changing scope and budget. Managed the Consumer Healthcare distribution centre outsourcing with interfaces between JDE ERP system and third party Warehouse Management System using EDI communication.

* Managed and led the validation of the JD Edwards ERP software. * Worked with cross sites IT and business personnel in Puerto Rico and Canada to coordinate all deliverables to be completed on time. * Completed project on time and on budget with superb quality.

Provided techncial services in software design, development in AS400 based applications. Led technical team in software development and support in various applications including PRMS and JDE MRPII, Transportation Logistics, Real Estate applications, and Phone Billing system. Managed the design, development, implementation and support of the Warehouse Management System implementation with UPS for Adidas.

* Managed projects of various sizes and nature. * Managed software implementation, software evaluation and selection, server switches upgrade, VoIP review, type projects in MS Windows, MS SQL 2000 and 2005, Unix Oracle, Cisco network environments. * Administered in-house project management methodology. * Replaced and Re-engineered manual change control process with electronic system.

* Support AS400 based PRMS system. * Act as data manager, leading the data migration of the full SAP (FI/CO, MM, PP, WM, IM, QM, SO, PM) implementation in 2001 - 2002. * Coached and mentored colleagues in technical and management skills.

* Successfully deployed WiFi calling service on iPhone using Agile methodology. * Managed internal and external resources to deliver results. * Successfully managed concurrent wireless network projects involving multiple vendors and multiple internal departments with combined budget over $12M. * Managed large size project using a program structure with other PMs reporting into me. * Assisted in KPI metrics development and fine tuning. * Set and maintained stakeholders expectations with timely reports and effective dialogue. * Successfully managed risks by executing contingency plans at appropriate time. * Provided regular and timely reports to senior executives and stakeholders.