robert thompson

application analyst

About

Strongly credentialed (MBA, BS in MIS), extensively experienced IT leader with documented success managing information systems projects and teams to provide unprecedented business value. Highly knowledgeable and experienced in all phases of software development. Excel in aligning technology with strategic business goals and requirements to ensure attainment of short- and long-term objectives. Proven ability to support/propel explosive business growth and improved fiscal performance through custom, value-added solutions delivering: — Breakthrough gains in efficiency/manufacturing output/scrap reduction.— Multimillion-dollar increases in eCommerce revenues coupled with seven-figure savings year over year. — Successful startup of new joint ventures and rapid, seamless assimilation/integration of newly acquired companies.

Country

united states

City

bethlehem

Industry

information technology and services

Skill

microsoft excel, microsoft word, visio, powerpoint, ms project, custom solutions engineering, business/systems analysis, requirements gathering/analysis, large scale project and implementation management, disaster recovery and continuity plans, troubleshooting and user support, chrystal reports, progress 4gl

Experience

programmer

dietrich

1998-1 - 1999-12 · 2 yrs

Provided application design, development, testing, and launch of Symix ERP application enhancements, as well as maintenance and user support of same. Also completed programming for assorted ad-hoc reports.

programmer

specialty tires of america

1988-8 - 1998-1 · 9 yrs 6 mos

Gathered, assessed, analyzed, and incorporated business/user requirements into the design of responsive application solutions and enhancements. In charge of all phases (cradle to grave) of the software development lifecycle, including ongoing application maintenance and user support.

information systems - director

dietrich

2000-1 - 2012-6 · 12 yrs 6 mos

Oversee application development and IT, systems, and helpdesk operations for 25+ plant locations and offices throughout the U.S. and Canada. Supervise an 18-member IT staff (comprised of database/systems administrators, application programming/systems operations managers, and their respective teams) and provide solutions to support strategic initiatives of the business. In charge of LANs and technologies utilized daily by 1,000+ users within mixed platform (Windows/AIX/UNIX) environment with approximately 80 production servers and a variety of custom-written proprietary applications. Determine policies, procedures, and standards and manage annual capital/ operations budgets totaling $3.5M.

application analyst

berkone, inc.

2012-10 - Present · 14 yrs

BerkOne delivers business process automation, IT and security solutions and services that empower organizations of all sizes to focus on what makes them great. From the reduction of manual tasks associated with accounts payable processing to mission-critical document scanning, printing and mailing, content and records management, physical security, lockbox services, IT consulting and helpdesk services, BerkOne provides the technology, skills and infrastructure to get the job done. Founded in 1936, BerkOne has been SAS 70 / SSAE SOC 2 compliant since 2001 and maintains an applicable level of compliance with HIPAA, HITECH, Title 21 CFR Part 11, Gramm-Leach-Bliley and similar regulations and standards.Headquartered in Pennsylvania's Lehigh Valley, BerkOne has locations in Pennsylvania, technology centers in Indianapolis and Toronto, and sales offices in California, Indianapolis and the New York City metropolitan area.