robert rearick

pc technician

About

I am a dedicated and experienced worker, able to balance the needs of those requiring assistance and quickly responding to a question from fellow employees. I am capable of working alone on tasks or projects and will seek knowledge or guidance on subjects that I am not proficient in. I can be a viable team member that requires little to no supervision. Currently, I am working on receiving my A+ certification and will be continuing onto Network+ as well. For the future I am hoping to achieve all IT certifications and eventually work for a company that maintains computers, networks, and other technological aspects.

Country

united states

City

okemos

Industry

computer hardware

Skill

leadership, sales, adaptive learning, troubleshooting, mechanics, industrial safety, workplace safety, training, easily adaptable, equipment maintenance, equipment installation, safety engineering, electrical safety

Experience

pc technician

lansing community college

2019-9 - Present · 7 yrs 1 mo

* Respond to tickets and answer phone calls. * Troubleshoot and repair laptops, desktops, C.O.W.S., virtual machines, and 2 in 1 tablets. * Image / Re-image with Windows, Linux and iOS. * Repair / Replace hardware.

customer service specialist

planet fitness

2019-5 - 2019-9 · 5 mos

Sold memberships and products to customers in a polite and efficient manner. Handled customer phone calls that would range from questions on product and billing, to general information on the gym.

warehouse associate

tri county electric

2018-12 - 2019-5 · 6 mos

* Electric parts supplier for the IBEW 272 in Ann Arbor, MI area. * I maiantained the parts, organization of warehouse and ensured warehouse cleanliness. * Delivered parts to job sites efficiently. * Actively prepped packages for delivery and ensured they had the correct contents.

leasing agent

berrytree apartments

2018-9 - 2018-10 · 2 mos

Responded to tenant phone calls regarding the apartments up for lease, maintenance calls, and lease questions. Provided detailed tours of apartments to future tenants. Wrote professional emails to future tenants as well as replied to any questions that have they are concerned with.

customer service specialist

best buy

2018-3 - 2018-7 · 5 mos

Supplied customers with professional and respectful service as well as the information needed to help guide them to the correct product as well as location of. Ensured every customer felt confident in the products they chose as well as going over benefits and details of their membership and savings. Participated as a team member by directing customers to the correct specialist needed for the product in that area of expertise.

customer service representative

pf michigan group dba planet fitness

2017-11 - 2018-3 · 5 mos

Sold memberships and products to customers in a polite and efficient manner. Handled customer phone calls that would range from questions on product and billing, to general information on the gym. Tackled janitorial duties, from cleaning the front lobby and restocking product to deep cleaning machines and locker rooms.

security

allskate fun center

2017-8 - 2017-9 · 2 mos

Supervised the safety of children and adults age ranging from 4 years old up to 70 years old. Performed with a respectful and positive attitude with all customers regardless of situation. Handled stressful situations, which involved conflict between customers, in a calm manor resolving the situation.