robert preece

● Significantly enhanced knowledge through the successful completion of an intensive 8 week MIT programme

* ● Successfully managed this busy restaurant and cocktail bar with weekly sales of up to £28,000 with full financial and P&L control * ● Significantly enhanced quality and efficiency through the creation and implementation of new operating standards of service * ● Enhanced business development opportunities through the introduction of late night events as well as successfully increasing the lunch time business * ● Achieved excellent results within the company, improving weekly sales from £14,000 to £20,000 and successfully breaking the Saturday sales record of £18,000

* ● Ensured the effective management of this busy branded pizza restaurant * ● Utilised highly effective leadership skills to supervise, coach and mentor a team of 20 employees and 3 managers whilst maintaining full P&L control and weekly sales of £28,000 * ● Successfully increased the average per head spend from £12.70 to £14.40, gaining a position of 2nd in the company increasing sales and enhancing profitability * ● Achieved excellent mystery diner scores, improving this from less than 80% to 97% * ● Passed all audit objectives, exceeded weekly sales budgets and improved local reputation through the development of a key marketing plan

* ● Successfully maintained full general management control during colleague absence, overseeing 90 employees plus 6 managers and weekly sales of up to £70,000 * ● Managed the full recruitment, induction and training process; creating, implementing and delivering group training programmes for all departments in line with objectives and needs * ● Conducted training audits regionally and devised training plans for various initiatives * ● Worked within the team who successfully designed and re-wrote all company training manuals * ● Achieved exceptional results within this position including an annual increase of sales by up to 35%, a significant reduction in complaints to 1:15000 covers and a record profit for Cardiff as part of the management team * ● Part of the opening training team in the launch of 6 new stores on a national basis as well as a major restaurant refurbishment and re-launch in Cardiff

8 GCSEs including Mathematics and English