Robert Libove, PMP
Program Manager, IT Governance @ H&R Block
About
SUMMARY 20+ years managing IT programs, projects, and cross functional teams. Industry experience spans finance, technology, consumer products, government and nonprofits. Skilled at developing and maintaining productive relationships with internal customers and external partners through listening, problem solving, resource/risk management and prioritization. Deep experience supporting business applications across the enterprise life cycle from start-up to high growth, IPO, merger, acquisition, spin-off. CORE COMPETENCIES • Lead global teams of 50+ in highly matrixed organizations (remote, on-site, hybrid) • Select, implement and extend business applications on-premise and in the cloud • Establish and maintain security and SOX controls • Select and manage vendors from RFP to Contract, SOW, and SLA phases • Manage projects with budgets of $20+ million using Waterfall, Agile, and hybrid models • PMP and CSM certified
United States
Kansas City Metropolitan Area
Information Technology & Services
SDLC, Integration, Enterprise Software, Business Analysis, Oracle E-Business Suite, Oracle Applications, Business Intelligence, Vendor Management, Requirements Analysis, ERP, CRM, Management, Oracle, Cross-functional Team Leadership, PMO, Consulting, Software Project Management, Project Management, Data Warehousing, Program Management
Experience

Sr. Project Manager
Custom Truck One Source, Inc., A Platinum Equity Portfolio Company
Independence, Missouri, United States
Managed the migration of multiple facilities to a new ERP system: • Lead teams as Project Manager, Scrum Master, and Resource Manager • Collaborate with internal customers in Finance, Operations, and Manufacturing • Manage relationships with consulting partners and cloud vendor • Plan for merger and acquisition activities • Facilitate the transition from private to public company with SOX controls

Sr. IT Project Manager
Olathe, KS
Partnered with internal customers from Security, IT, Industrial Design, MarComm, Finance and HR while managing vendors from RFP through implementation and support to deliver a diverse portfolio of IT projects including: • Oracle EBS Application Development and Enhancement • Application Upgrades for Kronos and Oracle HCM • Infrastructure Upgrades (Exadata Replacement) • CyberSecurity for Intellectual Property/Global Licensing Agreement • International Regulatory Compliance (GDPR) • Global Logistics/Tax (Brexit) • IT Technology Improvements (Active Directory, OneDrive storage, SSO) • Acquisition Integration

VP/Program Manager/Strategic Enterprise-M&A
Kansas City, Missouri
Hired to and successfully delivered the $24M Program for the acquisition of Marquette Financial Companies, on time and in budget. • Directed six Project Managers across a dozen work streams with an extended team of 250+ members encompassing lines of business, product, operations, and technology. • Presented at weekly Steering Committee meetings, communicating program status to Chief Officers, EVPs, and board members. • Identified risks and recommended mitigation strategies to the Steering Committee. • Influenced key decisions and directed their implementation within the program.

Program Manager, Corporate Business Systems
Foster City, CA
Within a global matrixed organization, directed programs, projects, and teams for Finance and Strategic Sourcing, Contracts, Legal, and Governance/Risk/Compliance (GRC). • Managed the maintenance and support of custom, hosted, and packaged applications including Oracle EBS (R12), MarkView, Ariba Contracts, and Archer. • Collaborated with Architecture, Network, Operations, Infrastructure, Database, and Security to deliver on-time, in-budget results. • Worked with Strategic Sourcing to manage software license agreements and pricing. • Negotiated with internal customers to prioritize requests while proactively identifying and recommending emerging technologies to achieve cost reduction or enhanced functionality.

Business Leader, Corporate Systems M&A
Foster City, CA
Tapped to integrate acquisitions into Visa’s corporate systems. Involved from pre-acquisition evaluation through conversion and ongoing support. Entities included Fundamo, PlaySpan, and CyberSource. • Evaluated the cost, complexity, and risk of integrating acquisitions ranging in size from private startups to mid-size public companies. • Managed programs, projects, and teams to convert legacy applications to Visa’s corporate business systems. • Collaborated with the PMO, Technology Office, Operations, and Security to upgrade acquired companies to Visa’s standards and practices. • Managed a global team of employees and contractors.

Director, Corporate Business Systems
Foster City, CA
Hired to prepare Visa for its IPO and transition from a member-bank organization to “Visa, Inc.”, a public company. Updated and upgraded applications and infrastructure for stability, reliability, and SOX compliance. • Directed projects in support of the Finance and Sourcing organizations. • Developed strategic, long-range plans and resource forecasts. • Reviewed and selected vendors, and managed the transition to Managed Services. • Recruited and managed a global team of employees and contractors. • Planned and executed the upgrade of the E-Business Suite (11i) application, infrastructure, and database.

Director, Information Technology
Kansas City, Missouri Area
Harte-Hanks, Inc. is a $500 million global marketing services firm. - Directed the professional services business with budget and P&L oversight in excess of $2 million. - Met with prospects, responded to RFPs, priced services, and developed contracts. - Oversaw the design and development of dozens of client-facing deliverables. - Directed the ongoing support and production operation of client facing systems. - Oversaw technical support for applications, data center, databases, desktop, networks, and telephony. - Provided IT-specific guidance for strategic planning and business operations.

INDEPENDENT BUSINESS APPLICATIONS CONSULTANT
Managed Oracle E-Business Suite projects and cross-functional teams. Engagements included: Conversion Project Manager for Gap, Inc, a $16 billion global clothing and accessories retailer of iconic brands including Gap, Old Navy, Banana Republic, and Athleta. - Managed the conversion of Payables, Purchasing, and HR data from multiple legacy systems to Oracle 11i. - Coordinated technical, functional, and business resources across North America, Europe, Africa, and Asia. - Instituted and conducted code reviews, and organized integrated testing. - Collaborated with users to refine requirements and functional specifications. - Communicated status, issues, and risks to senior leadership team. Interim Systems Development Manager for World Vision, a Global non-profit Christian humanitarian organization. - Managed a team of designers, developers, and DBAs in the enhancement and support of Oracle Financials, CRM, Inventory, Installed Base, and Order Entry. - Implemented QA and SDLC best practices. - Acted as IT’s liaison with internal customers to document enhancement requests, estimate levels of effort, and prioritize projects across departments. - Developed departmental budget under severe resource constraints. - Negotiated with consulting vendors for services and projects. - Interviewed and recommended candidates for the permanent Systems Development Manager position. Project Manager for ON Semiconductor, a Global supplier of high performance silicon solutions for energy efficient electronics with 2015 revenues of $3.5 billion. - Managed a project team to review and revise the configuration of Oracle Financials including Payables, Purchasing, Inventory, General Ledger, and Multiple Reporting Currency (MRC). - Reviewed custom PL/SQL procedures and proposed improvements. - Developed and delivered Advanced Query Training program for end users.

Director, Business Applications
San Jose, CA
Quovera, Inc. – Provider of IT consulting solutions to companies ranging in size from pre-revenue startups to established billion dollar firms. - Managed the Oracle E-Business consulting practice from business development through contract negotiation, statement of work, account management, and change orders. - Directed multiple, simultaneous $1 million+ projects involving implementation, upgrade, and enhancement of Oracle Financials, Distribution, Inventory, Manufacturing, HR, and CRM (Service Contracts, Installed Base). - Recruited, mentored, and managed a diverse team of 20 employees and contractors. - Supervised post-implementation support (functional, technical, and DBA resources).

VP, Client Integration Services
San Rafael, CA
ReSourcePhoenix.com - Provider of outsourced accounting solutions. - Directed a dozen Oracle ERP implementations. - Developed and managed a budget of $10 million+. - Built and managed a team of 30 functional and technical resources, achieving 95% employee retention amidst a regional peak in turnover. - Engaged and managed multiple subcontractor firms. - Provided ongoing functional and technical support to internal and external clients

Manager
KPMG Consulting is a “Big 4” professional services firm offering audit, tax, and advisory services. Clients included Barclays Global Investors, Sony PlayStation™, and IDEC. - Managed Oracle Applications teams implementing Order Entry, Inventory, Receivables, Payables, and Sales Compensation. - Delegated technical designs and supervised development and testing. - Documented “as-is” and “to-be” business processes. - Provided end-user training and support domestically and internationally.
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