robert huitt

* Analyzed problems with wireless equipment, software applications and network performance to identify cause and provide solutions * Managed trouble tickets related to network performance from creation to completion * Assisted and advised internal clients in effort to provide outstanding customer service

* Wrote communications materials to inform stakeholders, partners and community members about the CCID’s initiatives and infrastructure advancement * Created and managed social media accounts to expand the CCID’s audience and influence in Metro Atlanta * Supported Outreach Manager in preparation for board meetings and community events

* Consulted with students and gave recommendations regarding schedule planning and registration * Provided guidance to students preparing for graduation * Referred students to appropriate campus resources and services

Edited stories for accuracy and adherence to AP style. Collaborated with sports editor to provide relevant and engaging sports coverage of varsity sports on campus. Wrote articles for print and online publications of The George-Anne.

* Attended sporting events and conducted interviews with head coaches and players * Wrote weekly articles for print and online publications of The George-Anne

* Answer telephone or Internet-based inquiries of a technical nature in support of the company's products and services * Analyze problems with wireless equipment, software applications and network performance to identify problem root cause and recommend corrective action * Assist and advise internal clients in effort to provide outstanding customer service

Activities and Societies: Student Media, National Society of Leadership and Success