Robert Hannigan

As the Opening General Manager for The Beckworth, I'm thrilled to be leading the launch of this historic Hilton Curio Collection hotel operated by Concord Hospitality. Delivering Winter 2026!

Regional Director of Operations for IHG Luxury / Lifestyle properties in the southeastern US, including Nashville, Atlanta, Indianapolis, Virginia and the Carolinas. General Manager of Tryon Park Hotel, a four-star boutique hotel in Charlotte, NC. Opening Regional Director for The InterContinental Indianapolis in Monument Circle, The Kimpton Forum, located on the campus of University Virginia's Darden School of Business and The Shane Hotel in Atlanta GA, USA Today’s Best New Hotel of 2022 among others.

Opening General Manager of 217 room four-star property in downtown Charlotte. Responsible for overall operations of the hotel including financial performance, guest services and management of facility.

General Manager for 220 room four star property in Portland, Oregon. Responsible for overall operations of the hotel including financial performance, community relations and management of hotel operations team.

Regional Director of Operations for Kimpton Hotels of Los Angeles and California’s central coast. GM of 264 key Hotel Palomar Beverly Hills. Director of hotel operations in the LA region for hotels Wilshire, The Canary and The Goodland of Santa Barbara, CA.

General Manager for 235 room four star property in San Diego, CA. Responsible for overall operations of the hotel including financial performance, community relations and management of hotel operations team.

Opening General Manager of LivingSocial’s 918 F Street. An experimental live events space featuring curated music, art, wellness and culinary events held in a six story brownstone located in DC’s Penn Quarter neighborhood. Developed opening operations, primary sales and social media strategies. Responsible for overall operations of the building including sales & financial performance, social media, community relations and management of staff, vendors and culinary consultant partner VSLS LLC.

General Manager for 241 room four star property in Alexandria, VA rated # 1 on TripAdvisor.com. Responsible for overall operations of the hotel including financial performance, community relations and management of hotel operations team. Lead role in shaping revenue, sales strategies and social media efforts of hotel. Mentor and support staff of ten department heads and fifteen managers with 125 direct and indirect reports.

General Manager of 45 room four star property in Alexandria, VA named to Conde Nast's ‘Gold List of Best Hotels in the World’ five years running. Responsible for overall operations of the hotel including financial performance, community relations and management of hotel operations team. Managed and developed staff of three Department Heads and 25 direct and indirect reports.

Assistant General Manager for opening team of 241 room four star property in Alexandria, VA. Directed overall operations of Front Office, Housekeeping, Engineering and Rooms Service Departments. Managed staff of five department heads and fifteen managers with 125 direct and indirect reports. Developed and introduced primary operations standards for the property including service recovery training, manager on duty procedures and property inspection process. Responsible for community relations including special events and corporate giving.

Assistant General Manager of 335 room four star property in Washington DC’s Dupont Circle neighborhood. Responsible for overall hotel operations of Front Office, Housekeeping, Room Service and Security Departments. Directed staff of four Department Heads and 140 direct and indirect reports. Developed and introduced primary operations training standards for all hotel departments, with the training guide later rolled out to all DC/VA area Kimpton Hotels as a Best Practice. Created duty manager reporting, service recovery procedures and property inspection process.

Director of Operations for 316 room four star property named as one of the ‘Top 15 New Hotels to Watch’ worldwide by Travel and Leisure Magazine. Responsible for overall operations of Front Office, Housekeeping, Engineering and Security Departments. Directed staff of five Department Heads and 15 Managers with 160 direct and indirect reports. Accountable for hiring, training and continued development of staff in a union environment. Developed and introduced primary operations standards for the property including new manager training and procedures, service recovery and customer service training for all associates. Served as on-site IT manager for property, overseeing all technology systems of hotel. Hotel point of contact for $70 million renovation of property, coordinating renovation construction between general contractor and hotel.

Senior manager for front of house operations of # 1 rated property in W brand. Leader of guest services team ranked first in Guest Satisfaction, RevPAR and ADR among all W Hotels worldwide. Directed staff of five managers and 25 desk agents, concierges and bellmen. Accountable for hiring, training and continued development of staff in a union environment. Certified W brand trainer focused upon developing customer service and conflict resolution skills in new and existing employees. Certified Behavioral Interviewer trained in identifying and matching ideal candidate/position relationships. Created Talent Mentor Program focused upon nurturing and developing line level staff into future hotel leadership. Program was identified as a W brand Best Practice and introduced to all W Hotels worldwide. Six Sigma Green Belt trained in process efficiency and defect reduction. Team Leader on multiple projects designed to improve service, productivity and reduce costs through Six Sigma philosophy.